Register for NAB Connect
As a safety net, we recommend you register for NAB Connect and add your services to your facility to enable your business to continue transacting should you have any connection issues and you’re unable to use your NAB Direct Link solution for payment processing.
Using NAB Connect as a back-up ensures you can submit your payment files or download reports while working to restore the connection.
Please note:
- You will not be charged for added services unless you use the service on NAB Connect. Refer to the NAB Connect Fees and Charges Schedule (PDF, 90KB) for more information.
- Always refer to the NAB Digital Business Channels Terms and Conditions (PDF, 251KB) before using any of our online services.
Related guides
NAB Connect help
Browse our NAB Connect support guides to give you total control over your business banking.
Payment cut-off times
Read our NAB Connect payment processing information and cut-off times.
How to fix connection issues in NAB Direct Link
Use this troubleshooting guide when you can’t connect to NAB Direct Link.
Contact us for NAB Direct Link enquiries
Speak to someone for help with NAB Direct Link.
Call us
Monday to Friday, 7:30am to 8:00pm (AEST/ADST)
Saturday, 9:00am to 2:00pm (AEST/ADST)
Within Australia: 1300 888 413
Overseas: +61 3 8641 9930
Important information
Apologies but the Important Information section you are trying to view is not displaying properly at the moment. Please refresh the page or try again later.