Things to know about tracking payments

Steps to track past payments

Use the NAB app or NAB Internet Banking to track past payments and view details of that payment.

NAB app

Instructions for mobile devices

  1. Log into the NAB app.

  2. Tap the Menu icon if you’re using an Android phone or More if using iOS.

  3. Tap My payments.

  4. Tap the Past tab.

  5. You’ll see a list of past payments. Tap a transaction for more information.

  6. You’ll see the amount, date, where the payment was sent to and from, and service details.

NAB Internet Banking

Instructions for web browsers

  1. Log into NAB Internet Banking with your 8 to 10-digit NAB ID and password.

  2. Select Transfer & Pay.

  3. Select ‘Payment list’ from the drop-down menu.

  4. Select All payment types and use the drop-down to find different types of payments.

  5. Select All accounts to find payments made by different accounts.

  6. Select Show filter.

  7. Select Past payments to show past payments from selected accounts.

  8. You can filter payments by amount, period, payee and payment status.

  9. Once you’ve selected all relevant filters, select Display.

  10. To view further details, select the date of a chosen payment in the Payment date column.

  11. You’ll see further payment details, including bank acknowledgement details and transfer details.

  12. Select Return to list to return to the payments list.

Don’t have the NAB app?

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NAB Internet Banking and NAB app

These products are issued by National Australia Bank Limited.

NAB recommends you consider the NAB Internet Banking terms and conditions document, before making any decisions regarding this product.

The NAB Mobile Banking app is compatible with Android and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. The Google Logo is a registered trademark of Google Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.