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National Australia Bank has announced a package of special relief measures for customers and will raise funds for those who have been affected by recent severe storms in the Hunter Valley, Newcastle and Central Coast.
State General Manager Retail Banking for NSW and the ACT, Stephen Durkin, said NAB would establish a relief fund to help families and communities affected by the disaster.
"From tomorrow people will be able to visit any of our 800 Australian branches and make a donation to the NAB Relief Fund," he said.
"We also want our customers to know that we will be there to help wherever possible and have developed a special package of relief measures to assist.”
The package of relief measures NAB will consider for customers facing financial difficulty as a direct result of the storms includes:
Suspending home loan repayments
- Waiving fees and costs for withdrawing term deposits early
- Waiving homeloan and personal loan application fees
- Providing existing customers with access to low "honeymoon" home loan rates and waiving the application fee to change to another loan at expiry
- Waiving the establishment fee for restructuring business loans
- Credit card and personal loan relief where appropriate
- Support to restructure other existing bank facilities
"We would invite customers who have been impacted by the storms to contact us so we can discuss their circumstances and work out the best ways for us to help,” Mr Durkin said.
"Customers can either contact their banker direct or call us on 13 22 65."
For further information, please contact:
Rebekah Miles National Australia Bank
Mob: 0400 541 139
Brandon Phillips
National Australia Bank
Mob: 0419 369 058
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