|
Obtain authorisation on credit card transactions.
Available for merchants seeking authorisation during EFTPOS terminal downtime. Manual Imprinter and MOTO (Mail and Telephone Order Pad) transactions also require authorisation through the NAB KeyAuth service. |
|
| Benefits |
- Save time - Reductions in operator queuing delays and experienced users can save time by keying ahead without waiting for the recorded prompts.
- Speed - Immediate access to Referral Operators (extension 500) in the event of a possible security risk, eg a suspicious cardholder or card.
- Convenience - An authorisation can always be obtained - all day, every day.
- Efficient - greater call efficiencies, resulting in less time spent on the phone obtaining authorisations, without having to re-enter merchant / branch details for every transaction
|
| Features |
-
Uses Interactive Voice Response (IVR) technology with key ahead functionality
-
Operator assistance available when necessary
-
24 hours a day, 7 days a week availability
-
Ability to obtain multiple authorisations in the one call
|
Please Note: Transaction authorisation only confirms that at the relevant time, funds are available and that the card has not been reported lost or stolen. Authorisation does not guarantee payment.
|
