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Business Solutions > Day to day banking > Receiving payments > NAB IVR

NAB IVR (Interactive Voice Response)

A telephone based payment collection service, which uses an Interactive Voice Response system to lead your customers through a menu of inputs to enable them to conveniently pay their bills.
Benefits
  • Efficient - Provision of a timely and cost effective payment collection service.
  • Flexible - Allows businesses to receive payments from their customers irrespective of who they bank with.
  • Convenient - Can reduce the number of customers paying in person as payments can be made over the phone.
  • Customised - Service can be customised to your requirements.
Features
  • Electronic processing
  • Daily and monthly management reports available
  • Available 24 hours a day, 7 days a week.
  • Acceptance of Visa & MasterCard or customer initiated direct debit payments.