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Bank online with confidence
That’s SMS Security - NAB’s free and easy to use online security service. With SMS Security you’ll get extra security protection and additional features when you use NAB Internet Banking.
The way SMS Security works is simple
NAB will send you a unique authorisation code to your mobile phone when you transfer funds to someone else’s account via NAB Internet Banking. Simply enter the code and you’re done! This way, your online accounts stay secure even if your NAB ID and password fall into the wrong hands.
And if someone attempts an unauthorised payment from your account, we’ll alert you via SMS. If this happens, just call our security specialists on 1300 651 656 and we’ll take care of it – now that’s peace of mind.
You can do more online with SMS Security
With SMS Security you get access to extra NAB Internet Banking features:
- You can increase your daily transfer limit from the usual $2,500 to either $5,000, $10,000, $15,000 or $20,000;
- You can make online international payments;
- Payments you make to other people’s NAB accounts are processed right away, instead of being delayed for 24 hours;
- You can update your contact details online, instead of by calling us.
And if you don’t want to receive an SMS for every payment you make, you can pre-authorise your regular billers and payees.
SMS Security authorisation limit
To provide greater convenience to you when using ‘pay anyone’ to transfer funds you can switch on the daily SMS Security authorisation limit. The daily authorisation limit allows certain small funds transfers to be verified using your NAB Internet Banking password instead of receiving an SMS Security code. The daily authorisation limit will be set at $300 but may change from time to time to improve customer security and provide greater convenience. You can choose to switch off the daily authorisation limit to ensure that all ‘pay anyone’ funds transfers require an SMS Security authorisation code.
To register for SMS Security
- Log in to NAB Internet Banking and select SMS Security from the 'my settings' menu.
- Click on 'Register now' and confirm that your mobile number is correct. If it’s wrong or we don’t have a mobile number for you, just call us on 1300 651 656 or International on +61 3 8641 9886. Select option 1 after entering your NAB ID and telephone banking password.
For more information about SMS Security, see our SMS Security FAQs.
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