Operations

About Operations

Operations aims to make it easier to do our day to day business and making the best decisions and investments for our customers and staff. They also ensure that our customers receive a safe, reliable, transaction and payment services. Including providing end-to-end origination, fulfilment and servicing of mortgage, business and unsecured lending, as well as valuations.

Location

  • Melbourne

Degrees/majors accepted

  • All degrees

The areas in Operations

Core Banking Centre of Excellence

Established to support all future upgrades and development of our new Core Banking Platform, ensuring we’re making the best decisions and investment for our customers and staff.

Customer Services

Provides the end-to-end origination, fulfilment and servicing of mortgage, business and unsecured lending, as well as valuations. Customer Services supports customers by managing their loans through life's ups and downs and works with them to solve problems.

Customer Payments and Processing

Ensures our customers receive a safe, reliable, transaction and payment service. This includes complex transactions such as derivatives and securities. The Financial Crime department also works within this area to protect customers, and us, from fraud and other criminal activity.

Shared Services

Provides a range of support and services across the enterprise including; procurement, property, financial reporting, enterprise logistics and enterprise systems and operations.

Possible career opportunities for an Operations graduate

  • Helping to optimise our business performance through analysing performance data and providing insights.
  • Be part of the end-to-end origination, fulfilment and servicing of mortgage, business and unsecured lending.
  • Procurement, property, financial reporting, enterprise logistics and enterprise systems and operations.
  • Ensuring safe, reliable, transaction and payment services, along with protecting customers, and NAB, from fraud and other criminal activity.

Graduate career topics

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