NAB Assist – helping you get back on your feet

We know that picking up the pieces is never easy. And natural disasters and crises can leave you with unexpected financial stress.

For our personal and small business customers, NAB Assist is our way of supporting you to get back on track. We’ll work with you, discuss your circumstances and give you options to help you through challenging times. Call us on 1800 701 599, Monday to Friday 8am – 8pm, and Saturdays 9am – 1pm.

If you’re a business customer, please contact your relationship manager who will be able to discuss the right options for your circumstances, or you can simply contact NAB Assist.

As well as talking to our team, there are free services out there to give you some extra assistance. Take a look at our Customer Care Kit for links to helpful resources and organisations.

We’re here to support you.

Need to make an emergency claim?

Have you got home and contents or car insurance through us? You can call the Emergency Claims Assistance line anytime on 1300 555 013.

Do you have the right level of insurance?

You can’t stop natural disasters and crises from happening. But you can protect your home, investment property and contents with home insurance. It’s worth looking into car insurance as well, just for those unexpected moments. So take some time to consider your current cover. To find out more, take a look at the insurance section of our website.

Important information

The information about insurance has been prepared without taking into account any particular person's objectives, financial situation or needs. Before deciding to take out insurance, interested persons should consider the appropriateness of this information having regard to their personal objectives, financial situation or needs.

Keeping yourself safe

We're ready to help you

Talk to an expert
Call 13 22 65

Mon-Fri 8am - 7pm (AEST/ADST)
Sat-Sun 9am - 6pm (AEST/ADST)