Media Statement from National Australia Bank

7.30pm 15 April 2011

The process of crediting NAB customer balances which have been affected by delays experienced today is now underway. Customers of other banks, whose accounts have been affected should also be restored overnight.

We recognise the inconvenience this issue has caused some customers.

In light of this, NAB will have more than 100 branches open nationally tomorrow to assist customers impacted by today’s delays.

NAB also will have additional staff in its Customer Contact Centre over the weekend to answer customer queries.

For affected business bank customers, our bankers will be available over the weekend to respond to customer enquiries. Business bankers will be available in NAB branches which are opening extended hours. Our contact centres will also open over the weekend.

The following branches will be open on Saturday 16 April:

New South Wales

Branch Start Time Closing Time

World Square

10am 2pm

Hornsby

10am 2pm

Rouse Hill

9am 3pm

Macquarie Shopping Centre

9am 3pm

Baulkham Hills

9am 3pm

Erina Fair

10am 2pm

Glendale

9am 4pm

Forster

9am 12pm

Orange

10am 1pm

Armidale

10am 1pm

Bondi Junction Westfield

10am 2pm

Eastgardens

10am 2pm

Randwick

10am 2pm

Burwood

10am 2pm

Leichhardt

10am 2pm

Strathfield

10am 2pm

Ashfield

9.30am 1.30pm

Parramatta NAB Shop

9am 2pm

Penrith

9am 12pm

Wetherill Park

9am 12pm

Bankstown North Terrace

9am 4pm

Liverpool

10am 1pm

Campbelltown

9am 1pm

Miranda

9am 3pm

Figtree

9am 1pm

Belconnen

9am 1pm

Tamworth

9am 12pm

Coffs Harbour

10am 1pm

Byron Bay

10am 1pm

Dapto

9am 1pm

Victoria and Tasmania

Branch Start Time Closing Time

Prahran

10am 2pm

Berwick

9.30am 1pm

Fountain Gate

9.30am 1pm

Knox Towerpoint

10am 2pm

The Pines

10am 2pm

Doncaster Shopping Centre

10am 2pm

Eastland

10am 2pm

Balwyn

9.30am 1.30pm

Forest Hill Kiosk

9am 5pm

Ivanhoe

10am 2pm

Mulgrave

9am 1pm

Brandon Park

9am 1pm

Camberwell Junction

9am 1pm

Glen Waverley

9am 1pm

Glen Waverley Kiosk

9am 5pm

Dandenong

9am 2pm

Chadstone

10am 2pm

Chadstone Kiosk

10am 5pm

Keysborough

10am 2pm

Southland

10am 2pm

Southland Westfield Kiosk

10am 5pm

Karingal

9.30am 1pm

Shepparton

9am 12pm

Mornington

9.30am 2pm

Traralgon

9.30am 1.30pm

Point Cook

9.30am 1.30pm

Mildura

9am 1pm

Hobart

10am 2pm

Launceston

10am 2pm

Bendigo

9.30am 12pm

Ballarat - 329 Sturt

9.30am 12pm

Ballarat - 1001 Sturt

9.30am 12pm

Belmont

9.30am 1pm

330 Collins Street

10am 3pm

Queen Victoria

10am 3pm

Epping

10am 4pm

Plenty Valley

10am 4pm

Coburg

10am 3pm

Moonee Ponds

9am 1.30pm

Northland

10am 3pm

Airport West

9:30am 4pm

Highpoint

10am 3pm

Watergardens

10am 3pm

Sunshine

9:30am 3pm

Hoppers Crossing

9:30am 1.30pm

Williamstown

9am 1pm

Brimbank (Deer Park)

9am 1pm

Western Australia

Branch Start Time Closing Time

Murray Street

9am 2pm

Rockingham

9am 12.30pm

Cannington

9am 12.30pm

Joondalup

9am 4pm

Whitfords

9am 4pm

Mirrabooka

9am 4pm

Ocean Keys

9am 4pm

Midland

9am 12.30pm

Morley

9am 12.30pm

Innaloo

9am 12.30pm

Northam

9am 12.30pm

Northgate

9am 4pm

Bunbury

9am 1pm

Busselton

9am 1pm

Floreat

9am 1pm

Riverton

9am 12.30pm

Bull Creek

9am 12.30pm

Success

9am 12.30pm

Maddington

9am 12.30pm

Albany

9am 1pm

Queensland

Branch Start Time Closing Time

Brookside

9.30am 2pm

Chermside

9.30am 2pm

Morayfield

9.30am 2pm

North Lakes

9.30am 2pm

Albert St

10am 3pm

Carindale

10am 2pm

Ipswich Riverlinks

10am 2pm

Toowong

10am 2pm

Browns Plains

9am 1pm

Garden City

9am 1pm

Sunnybank Plaza

9am 1pm

Victoria Point

9am 12pm

Robina

9.30am 12.30pm

Runaway Bay

9.30am 12.30pm

Kawana Shoppingtown

9am 1pm

Toowoomba City

9am 12pm

Wilstonton

9am 12pm

Aitkenvale

9am 1pm

Cairns Central

9am 12.30pm

Bundaberg

9am 1pm

Mt Pleasant

9am 1pm

Childers

10am 2pm

Rockhampton North

10am 2pm

South Australia

Branch Start Time Closing Time

Findon

9am 12.30pm

Markets

9:30am 4.30pm

Norwood

9am 12.30pm

Modbury Plaza

9am 12.30pm

Munno Para

9am 4pm

Glenelg

9am 4.30pm

Mt. Gambier

9am 12.30pm

Morphett Vale

9:30am 1.30pm

Gawler

9am 12pm

Arndale

9am 12pm

Media contacts:

Meaghan Telford, 0457 551 211. Sharon Keller, 0420 598 994