NAB's natural disaster relief package available to customers affected by bushfires in New South Wales and Australian Capital Territory

14 January 2013

NAB customers affected by the NSW and ACT bushfires can access a range of relief measures as they look to recover from dozens of blazes that are still burning.

All NAB customers affected by the events are eligible for support and are encouraged to contact the bank – business customers should contact their banker – to discuss their individual circumstances and work out the best way to help.

Included in the package of relief measures that NAB will consider for NAB and Homeside customers facing financial difficulty as a result of the bushfires are:

  • Suspending home loan repayments
  • Waiving costs and charges for withdrawing term deposits early
  • Waiving home loan and personal loan fees and charges
  • Credit card and personal loan relief where appropriate
  • Support to restructure other existing bank facilities

For more information and assistance, customers can visit their local NAB branch, contact their banker directly or call NAB Care on 1800 701 599.

Media contacts

Meaghan Telford
+61 457 551 211

Nick Higginbottom
+61 477 342 075