NAB Transaction History - Frequently Asked Questions

The following information will help answer some of your NAB Smart Statements questions.

What accounts are eligible to access the additional transaction history online?

Many of NAB’s everyday accounts provide you with access to additional transaction history online when you have registered for NAB Smart Statements. These eligible accounts include:

  • Personal Transaction & Savings Accounts
  • Personal Credit Cards
  • Personal Loans
  • Home Loans
  • Homeside accounts
  • Homeside Loans

How do I get access and how do I register to view more than 100 days of transactions?

Using the ‘transaction history’ function allows you to access up to 560 days worth of transactions within NAB Internet Banking.

To access more than 100 days of transactions, you will need to have registered for NAB Smart Statements.

NAB Smart Statements is available to customers that hold eligible NAB accounts.

How do I view more than 100 days of transaction history?

Once registered for NAB Smart Statements you can access up to 560 days of transaction history on your eligible accounts.

Go to the ‘transaction history’ screen and select the ‘show filter’ button.

Use the ‘For the period filter’ to extend your transactions history past the default 100 days. The options include:

  • Today
  • Last 7, 14, 30, 60, 90, 120 days
  • Since last statement
  • This financial year

Or choose Custom date range and enter the dates you wish to display.

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Can I still access up to 560 days of transactions if I don’t want to use NAB Smart Statements?

No, There is not alternative available to access up to 560 days of transaction history without registering for NAB Smart Statements

So what are NAB Smart Statements?

When you have registered for NAB Smart Statements you will be able to view, download and save up to the last 7 years of statements for your eligible NAB accounts statements online. You will no longer receive your statements in the mail.
View more NAB Smart Statement information.

How do I register for NAB Smart Statements?

Registering for NAB Smart Statements is completed within NAB Internet Banking. Go to the ‘account info’ menu and select ‘View statements’ from the drop-down list. Follow the prompts and use the ‘help’ in the top right hand corner should you need assistance. NAB Smart Statements is available on eligible NAB accounts. A list of eligible accounts is available at nab.com.au/smartstatements.

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Will I always see up to 560 days transaction history?

No, the number of transactions you see depends on how you using the filter on the transaction history screen. If you do not choose to filter the time period displayed, you will only be presented with the period you selected in ‘Internet Banking settings’ under the ‘Settings’ menu. This period is between 1 and 100 days and is set to 30 days by default.

Will I be able to access up to 560 days of transactions for each eligible account if I only register one of my accounts for NAB Smart Statements?

Yes. You will have access to additional transaction history for all of your eligible accounts when you register any one account for NAB Smart Statements.

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What is the difference between NAB Smart Statements & viewing up to 560 days of transaction history?

  • NAB Smart Statements enables you to view and print up to the last 7 years worth of statements online.
  • Viewing additional days of transaction history, allows you to view, sort, filter, print and export up to 560 days of transaction history via NAB Internet Banking. Great for tax time!

Why can I only see up to 100 days worth of transaction history next time I log-in to NAB Internet banking?

To extend your transaction history past 100 days, you need to use the ‘filter’ each time you log in to NAB Internet Banking.

When logging out, the number of transactions displayed will automatically default back to your selected number of transaction history days. To choose how many days of transaction history you wish displayed, go to the ‘Settings’ menu and select ‘Internet Banking settings’ from the drop-down list to choose up to a maximum of 100 days. You may only choose a maximum of 100 days as your default setting.

Why are my transactions listed in a different order?

When viewing a transaction history for less than 100 days, the transactions will be displayed in the order they were processed.

When viewing transactions for more than 100 days, the debit transactions will be listed first, followed by any credit transactions on the given day.

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Can I search for specific transactions?

Yes you can. To search for a particular transaction, go to the ‘transaction history’ screen in NAB Internet Banking and select the ‘show filter’ option. You may search for a transaction using any of the following search options:

  • Transaction search details: Type in a keyword or number
  • Transaction type: Choose a transaction type from the drop-down list
  • Amount: Search for a specific amount
  • For the period: Choose a date period to show transactions for from:
    • Today
    • Last 7, 14, 30, 60, 90, 120 days
    • Since last statement
    • This financial year
    • Or choose Custom date range and enter the dates you wish to display

Can I and how do I sort my transactions?

Your transactions will automatically display in descending date order and the actual transactions will appear in the order they were processed on the day.

When viewing less than 100 days of transaction history, you can sort your transactions by clicking in the column headers such as: the transaction date; transaction details; debit transaction; or credit transaction.

You are only able to sort your transactions by date order when you view more than 100 days of transaction history.

If I sort and filter my transactions and log-out of NAB Internet Banking, will my transactions be listed the same way when I log back in?

No, your transactions will automatically revert back to the standard transaction history display which includes descending date order and transactions in the order they were processed to the account on the day. Additionally, all of the transactions will be displayed rather than the previously filtered transactions.

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Can I print my transaction history?

Yes. Simply go to the ‘transaction history’ screen. Choose your account and use the ‘show filter’ option to customise your list of transactions. Select the ‘print’ option in the top right hand corner of the page and follow the prompts.

NB: When printing less than 100 days of transactions directly from NAB Internet Banking, all of the transactions will print.

When printing more than 100 days of transactions, only the transactions displayed on the current screen will print. To print all of your transactions and not just the transactions on the screen you can see, you will need to export your transactions first and then print them from your newly created document

How can I print ALL of my transactions?

To print your full transaction history via NAB Internet Banking (and not just the transactions on the screen you can see), you will need to export your transactions first and then print them from your newly created document.

How do I export my transactions from NAB Internet Banking?

To export your transaction history, simply:

  1. Go to your ‘transaction history’ screen.
  2. Select your account
  3. Use the ‘Show filter’ option to customise your list of transactions.
  4. Select the 'export' option located under the Show or Hide Filter Button.
  5. Should you wish to print all of your transactions, you can do so from this new document.

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What applications can I export my transaction history into?

When exporting your transaction history, you will be provided with the following 4 applications to export to:

  • Excel Spreadsheet
  • Quicken version 6 or below
  • Quicken version 7 or above / Microsoft Money
  • MYOB version 2002

What is the maximum number of transactions I can export and print at any one time?

You are able to export and print up to 1,000 transactions at any one time from NAB Internet Banking. When this limit is exceeded, NAB Internet Banking will advise you to refine your search to reduce the number of transactions displayed. You may need to repeat the search and export actions to obtain a copy of all of the transactions when there are more than 1,000.

If I sort and filter my transactions in NAB Internet Banking, will they be in the same order when I export and/or print them?

Yes, once the filter and sort functions have been used for the transactions within NAB Internet Banking, they will be exported and printed in this same order.

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