Maximising security

The following information is provided as a guide to assist you in protecting the information on your computer. It's not an exhaustive list and is intended for information purposes only.

  • Authorise your payments using SMS security. Call 1300 651 656 to register your mobile phone number.
  • Keep passwords secret. Never disclose them to anyone or record them anywhere.
  • Ensure that you are not observed or heard entering your internet banking password (eg. screen reader software voices data entry and screen text to assist visually impaired users).
  • Ensure your browser connects using 128-bit SSL encryption and check that the secure session has been authenticated with a valid security certificate. Find out more about security certificates.
  • Never leave your computer unattended while logged in to NAB Internet Banking.
  • Change your password regularly. We recommend you change your password every 30 days.
  • Always logout from NAB Internet Banking immediately you have finished your banking.
  • Ensure you use a reputable Internet Service Provider (ISP).
  • Install anti-virus, anti-spyware and firewall software on your personal or home computer, particularly when they are linked via broadband connections or cable modems. Find out more.
  • Delete junk or chain emails. Do not open email attachments from strangers.
  • Disable or switch off the option on browsers for storing or retaining user names and passwords. Check your browser help for instructions.
  • Don't disclose personal or financial information to little-known or suspect websites.
  • Don't use a computer or a device which cannot be trusted.
  • Only use public or internet cafe computers to access internet banking or perform financial transactions when they are trusted.
  • Lock your password prior to logging out from internet banking.

Find out more information about how to protect your computer:

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Microsoft is a registered trademark of the Microsoft Corporation in the United States and/or other countries.

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