You can give us a call on 1800 701 599, between 8am-8pm Monday-Friday, or 9am-1pm on Saturdays (AEST/AEDT) and make your request for financial assistance instantly over the phone.
Alternatively, you can fill in our online form which only takes 10 to 15 minutes to complete.
What you need before you start
Complete the form as accurately as you can.
We’ll need details about:
- your account information
- details of situation