Request for Financial Assistance

You can give us a call on 1800 701 599, between 8am-8pm Monday-Friday, or 9am-1pm on Saturdays (AEST/AEDT) and make your request for financial assistance instantly over the phone.

Alternatively, you can fill in our online form which only takes 10 to 15 minutes to complete.

What you need before you start

Complete the form as accurately as you can.

We’ll need details about:

  • your account information
  • details of situation

After you apply

We will call you to discuss suitable options tailored at trying to get you back on your feet.

We're ready to help you

Talk to an expert
Call 13 22 65

Mon-Fri 8am - 7pm (AEST/ADST)
Sat-Sun 9am - 6pm (AEST/ADST)