This tool will help you generate letters for your providers to notify them that you would like to switch your bank account details for any direct debits (e.g. gym membership, electricity) or direct credits (e.g. salary/pay, rental income) you have with them to your NAB account. This includes those which are connected to your debit or credit card.
For more detailed information, download our switching help brochures:
Please select which direct debits and direct credits you'd like to switch over to your NAB account.
I'd like to advise my employer that my account details have changed and I'd like my salary/pay transferred to my NAB account.
I have regular payments coming out of my old account, debit card or credit card and would like to notify my providers to start deducting payments from my NAB account, NAB debit card or NAB credit card. E.g. water, electricity, mobile phone.
If you are an existing NAB customer and your debit or credit details have changed (e.g. expiry date) you can also use the switching tool to notify your providers of the change.
I have regular payments coming into my old account and I would like to notify my providers to start crediting my NAB account. E.g. rental income
All fields are mandatory except where marked (optional)
Important information: The information you have just provided will not be used by NAB to update your personal information. Please call 13 22 65 if you need to update your personal information.
The information you add here will be generated onto your letters as a way for your provider to contact you, please add your email address here if you would like this to be included
If you select a State first this field will provide Suburb suggestions for you
Select a State and add a suburb and this field should populate automatically. If not, you can still enter your postcode manually
Check this to add joint account details and click next
If you haven't set up a NAB account apply now
All fields are mandatory
Please enter your financial institution
Please enter your BSB (6 digits)
Please enter your account number
Please enter your account name
National Australia Bank
Please enter your new BSB (6 digits)
Please enter your new account number
Please enter your new account name
Please enter you financial institution
Please enter your Card Number
Please enter the name on the card
something something
Please enter your card number
Enter the details of your employer. To add another employer please select 'Add Another'
Full trading name
Attention to/department (the area that deals with salary requests at your Workplace e.g. Payroll, HR)
Add details of the providers you have direct debits with (e.g. gym, electricity, phone). To add another provider please select 'Add another'
Please note there are only some providers which accept notification by post. If the company details are not generated when you enter the name below, it is a good idea to call them first to confirm the correct delivery address for correspondence or download the providers contact details pdf (656K) to check if your provider is listed
Please select a company type above. This should bring up suggested Company names in this field
Customer reference number/ account number (often located in the top corner of your bill and used by the company to identify you)
Attention to/department (e.g. Billing Department)
Important information: Contact the providers directly if you think there may be a problem with your regular payments. You're responsible for ensuring all payments are successfully redirected.
Add details of the providers you have direct credits with here (eg rental income, insurance claims). To add another provider, please select 'Add another')
To make sure that the letters we generate for you are accurate, please check your details are correct.
Once you've done this, complete the checklist and then print your letters.
Your letter(s) have now been generated. You can either print it, or save a copy from your browser for later, to notify providers that your details have changed. Please also take note of the important information below.