Bill payment and funds transfer statuses

The following statuses may be applied to bill payments and funds transfers.

Status

Payment/ Transfer type

Modify/ Cancel

Comments

Paid

One off, future dated or periodic transfer

No

Payment was successfully made on the due date.

One off multiple funds transfer

Rejected

One off, future dated or periodic transfer

No

Payment was rejected. You will be advised within the payment details screen of the reason for the rejection.

One off multiple funds transfer

Expired

Periodic transfer

No

After the last payment or transfer has been initiated, the periodic payment is set to Expired.

Cancelled

Future dated or periodic transfer

No

You have successfully cancelled the payment prior to the payment due date or final date.

Cancelled by Bank

Future dated or periodic transfer

No

The NAB has successfully cancelled the payment on your behalf.

Future Dated

Future dated transfer

Yes, until cut off time on due date

Payment has been created and stored for payment on the due date.

Periodic

Periodic transfer

Yes, until cut off time on due date

An instruction has been created and stored to initiate payments on the due dates.

Bank to Action

Future dated or periodic transfer

No

No action required, the NAB will re-submit the payment. The NAB was unable to process the payment at the due time.

Bank to Represent

Future dated or periodic transfer

Yes, until Bank to Represent cut off time#

Payment failed on due date due to insufficient funds in the account.

Payment will be re-submitted by NAB the next day, for processing at the Representment time1.

If the payment fails again due to insufficient funds the payment will be Rejected.

You may modify or delete this payment up until the Representment cut off time2.

Processing

One off, future dated or periodic transfer

No

This is an intermediary status. This status may display at the processing time on the due date of a payment.

One off multiple funds transfer

1Representment time: This is a pre-defined time (6:00am Melbourne time) when the NAB will reprocess your future dated or periodic payment(s) that have failed on the previous day due to insufficient funds.

2Bank to Represent cut off time: You can modify or cancel a payment with a status of Bank to Represent up until the cut off time of 6:00am (Melbourne time) the next day. Amendments and cancellations will not be allowed after this time.

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