Re-order a statement

You can order repeat copies of your statement(s). It's important to note that:

• statements ordered via this request are repeat copies of existing statements
• each statement that you re-order will be posted to the recorded postal address for that account
• a Repeat Statement fee of $7.00 per statement may be charged.

Did you know?
NAB Smart Statements allows you to print off repeat statements yourself, at no charge.

 How to re-order a statement

1. To re-order a statement from: 

   Outside the account info service	Roll your cursor over account info on the main menu and select Re-order statement from the drop down list
   Within the account info service	Click the Re-order statement sub-menu option

   
    
2. Select the account for which you want to re-order a statement from the Which account is the statement for drop down list. 
    
3. Choose from the following options: 

   If you want to re-order a statement for...	You need to...
   A credit card	Enter the date range in the Statement number(s) requested field Note: Each statement number range should be separated by a comma
   Any other account that is not a credit card account	Enter the statement number in the Statement number(s) requested field Note: Each statement number should be separated by a comma (eg 1,3,5-12)

   
    
4. Select Yes or No to the Have you changed your postal address in the last 6 months? field. 
    
5. Click Next.
   The Re-order statement confirmation screen displays. 
    
6. Check that your statement re-order details are correct. 
    
7. Alternatively, click:
   • Cancel to cancel the request.
   • Back to go back and amend the details of the request.
   • print to obtain a copy of the acknowledgement details as a record of your request.