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If your query relates to a specific account enquiry, it is best you submit a secure message via Internet Banking if you wish to resolve this online. Never reveal your credit card, account or personal details in an unsecure online session.

If you have a query about NAB Business Banking, please contact a NAB Business Banker.

We'd like to hear from you. Here's how:

Go social. No queues. No hold music.

Get quick, responsive customer service between 9am and 5.30pm (AEST/AEDT) Monday to Friday.

Visit our Google+ page

Personal customers

Personal banking

13 22 65

All general and credit card enquiries.

Mon-Fri 8am-7pm (AEST/AEDT)
Sat-Sun 9am-6pm (AEST/AEDT)

Online enquiry form

See all options in the
Personal banking contact centre

Wholesale customers

See all options in the
Wholesale banking contact centre

Locations

Locations

More search options…

Opening hours

Branches

Mon-Thu 9.30am-4pm
Fri 9.30am-5pm

Retail Kiosks

7 days, Shopping centre hours
Except SA: Mon-Sat

Business Banking,
Financial Service &
Agribusiness Centres

Mon-Fri 9am-5pm

Private Banking Centres

Mon-Fri 9am-5.30pm

Extended opening hours

View branches and kiosks with extended hours and weekend trading in: Victoria and Tasmania, New South Wales, South Australia and Northern Territory, Queensland, and Western Australia

Business customers

Business banking & Agribusiness banking

Mon-Fri 8am-8pm (AEST/AEDT)
Sat-Sun 9am-6pm (AEST/AEDT)

Request a call back

13 10 12

See all options in the
Business banking contact centre

Shareholders

Shareholder Services

1300 367 647

nabservices@computershare.com.au

See all options in the
Shareholders contact centre

Compliments, complaints & suggestions

We're always trying to improve our service. Your feedback will help us do this.

Compliments, complaints & suggestions

Deaf, hearing-impaired or speech-impaired

Call through the National Relay Service:

  • TTY users phone 13 36 77 and ask for 13 22 65
  • Speak and Listen (speech-to-speech relay) users phone 1300 555 727 and ask for 13 22 65
  • Internet relay users connect to the National Relay Service and ask for 13 22 65

Registered Office/Service of Notices

Any subpoenas, writs, garnishee orders, statutory notices and other notices should be served at NAB's registered office addressed to:

The Proper Officer
National Australia Bank Limited
Level 4 (UB 4440)
800 Bourke Street, Docklands
Melbourne, Victoria 3008
Australia

Police Matters

For law enforcement agency enquiries relating to the service/execution of Warrants or Notice to Produce, please contact National Australia Bank Limited via email at privacyandnotices@nab.com.au.