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NAB understands that some customers may find our fees confusing. We have produced this summary to help you understand exception fees, when they apply and how you could avoid them.
What are exception fees?
Exception fees are avoidable fees. They are charged in exceptional circumstances such as when you exceed the available funds in your account or are late in repaying your account.
Available funds are the credit balance of your account plus any approved facilities (eg. an overdraft facility) or limits (such as your credit card limit).
These fees include:
You could avoid these fees through managing your day to day banking and ensuring you have the right product to meet your banking needs.
Which accounts do they apply to?
It’s important to note that not all fees apply to all accounts. The table below summarises which accounts these fees apply to.
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Transaction & Savings1 |
Home Loans |
Personal Loans |
Credit Cards |
NAB Portfolio Facility |
| Over Limit Fee |
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| Late Payment Fee |
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Personal Project Loan only
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| Default Fee |
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When are they charged?
| Fee |
When it applies |
Amount of Fee |
| Over Limit Fee |
Applies when the balance of your account first exceeds your approved credit limit during the statement period. |
$25 per occurrence |
| Late Payment Fee |
Applies when the payment due on your credit card or Personal Project Loan is not paid on or before the due date.No fee will be charged where the balance of your account is less than $50. |
$30 per occurrence |
| Default Fee |
Applies when your loan repayment is overdue and a collection letter is issued. |
$35 per collection letter |
For more information about fees and charges, please refer to the NAB Personal Fees & Charges guide
How can I avoid these fees?
The simplest way to avoid these fees is to operate your account within its normal limits. To help you achieve this we have listed below some handy tips that will help you keep track of your accounts and manage your day-to-day banking.
Managing your day to day banking
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Check your account balance regularly via NAB ATMs, NAB Telephone Banking and NAB Internet Banking
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Know when direct debits or periodical payments will withdraw funds from your account. You may consider changing the date to ensure they happen just after you receive your pay
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Make sure you have the funds to cover any cheques or payments you make
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Wait for cheques you have deposited to be cleared before you try to use the funds
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Have your salary credited into the account that your direct debits are paid from
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Arrange for a direct debit to pay your credit card or Personal Project Loan
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Combine or consolidate any individual everyday bank accounts to help you manage cash flow activities to cover direct debits, periodical payments etc
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Consider applying for an overdraft facility to ensure that funds are available on your account
Read more about avoiding fees and charges with our handy hints and tips
Find out more about managing your banking with NAB
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