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About Us > Media Centre > Media Releases/ASX Announcements > Media releases 2002 > Media releases May 2002 > New Financial Solutions Centre to open in Sydney's Inner West - 17 May

New Financial Solutions Centre to open in Sydney's Inner West - 17 May 2002

From 27 May 2002, the National's new Financial Solutions Centre in Marrickville will provide a convenient one-stop shop for both personal and business customers. The Financial Solutions Centre Inner West will be located at 85-95 Marrickville Road, Marrickville.

"When a customer steps through the front door of the Financial Solutions Centre, every financial need will be satisfied under the one roof," said Regional Business Manager for the National, Mr Mark Hossen.

"The National has chosen the inner west region to open its first Financial Solutions Centre. The new premises are the culmination of a lengthy period of planning and research, incorporating customer feedback," said Mr Hossen.

The centre features:

  • Business Banking Managers who are dedicated to serve both small and large businesses;
  • Personal Bankers to assist home loan customers with tailored financial solutions;
  • A retail outlet, opening in mid June, to cater for both personal transactions and business deposits. Business deposit customers will have a staff member dedicated to service their needs in this outlet;
  • Private Bankers who will be available for Private Bank customers;
  • An ATM for electronic transactions; and
  • Secure customer car parking for added convenience.

"In addition, specialists in financial planning, risk protection and insurance will be available. Direct access will also be provided to business specialists such as Leasing, Treasury, Debtor Finance and International Trade," added Mr Hossen.

The National is making a significant investment in the inner west region. The Waterloo, Mascot and Leichhardt Business Banking Centres, together with the Burwood Business Centre that currently service the inner west will relocate to the new facility. Initially 100 employees will work from the Centre, however, additional staff positions will be created to meet increases in demand.

The National's branches at Leichhardt, Mascot and Waterloo will continue to be available for day to day transactions.

 

The National's Financial Solutions Centre Inner West
Address: 85-95 Marrickville Road, Marrickville
Tel: 02 8594 8406
What is a Financial Solutions Centre?
  • A one stop shop for personal and business customers where every need can be satisfied under the one roof.
  • The Waterloo, Mascot and Leichhardt Business Banking Centres and the Burwood Business Centre will relocate to the Financial Solutions Centre Inner West
What area will it service? The centre will service the growing inner west area of Sydney, including Leichhardt, Marrickville, Mascot, Waterloo and Burwood, together with their neighbouring suburbs.
What services will it provide?
  • Business and personal banking
  • Private banking
  • Day to day transactional services (commencing mid June)
  • Financial planning services
  • Risk protection and insurance services
  • Leasing, Treasury, Debtor Finance and International Trade
How many staff will work there?
  • Initially 100 employees, including:
  • 36 Business Bankers
  • 15 Personal Bankers 
  • 3 Financial Planners
  • 1 Private Banker
  • 4 Product Specialists
  • 41 Support Staff
  • Additional staff positions will be created to meet increases in demand.