NAB Telephone Banking Can Do/Can't Do list
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Functionality |
Telephone Banking |
Internet Banking |
Branch |
ATM |
Aust Post giroPost |
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Self Service |
Banker Assisted |
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Accounts |
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Account balance |
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Interest earned on accounts |
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Make deposits |
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Obtain account number and BSB information |
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Obtain cash |
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Pay bills using BPAY® |
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Schedule automatic BPAY periodical payment |
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Transaction history |
up to20 transactions |
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last 3 months |
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Last 10 transactions |
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Transfer funds between your NAB accounts |
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Transfer funds to 3rd party accounts |
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Cheques |
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Obtain a cheque copy |
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Order a cheque/deposit book |
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Search for a range of cheques |
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Search for presented cheque |
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Stop payment of a cheque* |
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Credit Cards |
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Apply for credit card |
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Credit Card balance |
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Credit card payment due |
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Minimum credit card payment |
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Rates |
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Obtain foreign exchange rates |
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Obtain product rates |
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Obtain termdeposit rates |
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Statements |
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Order current statement |
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Order previous statement |
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Sales |
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Apply for Home Loan |
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Apply for Personal Loan |
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Loan payout quote |
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Other |
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Change your PIN |
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Create a redraw |
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Obtain available funds for redraw |
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Open selected accounts |
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Purchase Telstra or Optus phone recharge voucher |
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Change or Reset your Telephone Banking password |
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Speak to Customer Service BankerMon-Fri 8am-8pm EST |
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*Cheques presented previous working day requires talking to Customer Service Representative (13 22 65) or a banker at Branch to ensure stop cheque is acted upon.
