NAB Qantas Platinum card

NAB Qantas Platinum Cards

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Overview

  • Our fastest way to earn Qantas Frequent Flyer points on everyday purchases, with no cap on the points you can earn.
  • Two cards on one account – The American Express® card gives you maximum points earning and the Visa card gives you added worldwide acceptance.
  • Complimentary Qantas Frequent Flyer membership (required to earn points)
  • Use your Visa card to make contactless purchases with NAB Visa payWave
  • Balance transfers at just 4.99% pa. for 6 months.
  • Additional cardholder at no extra cost. (You stay responsible for all use of the account.)

Benefits of Platinum

Benefits of American Express®

  • A NAB Qantas Platinum American Express Card gives you maximum points earning, earning 1.5points for every $1 spent
  • Shop online at your favourite US and UK stores with delivery to Australia via Globaleshop.
  • Overseas and emergency assistance with American Express Global Assistance 24 hours a day, 7 days a week.
  • Enjoy special savings, upgrades and amenities at luxury hotels, spas and resorts; offers on car rentals, cruises, exhilarating experiences and more with entréTM
  • Access to the offers, promotions and services of the American Express Network
  • Retail, dining, travel and entertainment offers through American Express SelectsTM
  • Online fraud protection

Benefits of Visa

Rates and fees

Purchases: 20.24% pa.
Cash advances: 21.74% pa.
Balance transfers: 4.99% pa. for up to 6 months (read more about balance transfers)

Annual card fee: $290
Other fees may apply

Annual card fee and interest rates are subject to change. Correct as at 3 May 2011. View full details of fees and charges.

Rewards

Earn unlimited Qantas Frequent Flyer points on everyday purchases and redeem them for rewards including flights, accommodation and entertainment.

Earn Qantas Frequent Flyer points

Your NAB Qantas Platinum Card account has two cards. The American Express card gives you maximum points earning and the Visa card gives you added worldwide acceptance.  Earn Qantas Frequent Flyer points on everyday purchases and redeem them for rewards including flights, accommodation and entertainment.

Plus, earn 1 bonus point for every dollar you spend on your NAB Qantas Platinum Card on selected Qantas products and services, including eligible Qantas flights. (More information)

Card Earn rate per statement cycle
American Express 1.5 points per $1 spent on eligible purchases
Visa 2 points per $3 spent on eligible purchases

There's no cap on the number of points you can earn.

Points will be allocated on a tiered basis, first on your NAB Qantas American Express Platinum Card spend, then on your NAB Qantas Visa spend.

Complimentary Qantas Frequent Flyer Membership

To earn points you need to be a member of the Qantas Frequent Flyer program. You can join at qantas.com.au/joinffnab. All Qantas Frequent Flyer points are credited directly to your membership, making it even easier to redeem rewards.

If you’re not already a Qantas Frequent Flyer member, we've arranged for the Qantas Frequent Flyer membership joining fee to be waived when you join at qantas.com.au/joinffnab. That’s a saving of $82.50.

Once you have your Membership Number (obtained through qantas.com.au/joinffnab) you can include it in your credit card application. We'll link your cards to your membership before we send them to you.

The Qantas Frequent Flyer program Terms and Conditions apply. For more information, visit qantas.com.au/frequentflyer.

Everyday purchases exclude:

  • cash advances
  • bills paid over the counter at a bank, financial institution or post office
  • purchases of travellers cheques
  • transactions for gambling or gaming purposes
  • when the card is used as a debit card to access linked accounts
  • transactions we decide are wholly or partly for a business or investment purpose
  • fees and charges (including government fees and charges)
  • interest charges
  • transactions which are disputed, fraudulent or involve abuse of your credit card account
  • payments and purchases which are refunded or reimbursed.

Points are offered in accordance with the NAB Qantas Credit Card Account Reward Terms and Conditions, which you can find on the Credit card terms and conditions page. You must be a Qantas Frequent Flyer member to earn and redeem points. Membership and points are subject to the terms and conditions of the Qantas Frequent Flyer program available at qantas.com.au/frequentflyer. Points are earned on eligible purchases only.

Insurance

These insurances are complimentary with your NAB Qantas Platinum Card. These are just brief summaries, and you should read the update with the new document NAB Card Insurance Policy Information Booklet (PDF, 151KB) for full details, including exclusions. You can also call Chubb Insurance on 1800 788 566.

Overseas Travel Insurance

Cover for travel cancellation, overseas medical expenses, lost luggage (up to $20,000) or travel documents, rental vehicle excess, accidental death and disability, missed connections, personal liability, collision damage waiver, hijack and detention, and kidnap and ransom.

To qualify, use your card to purchase a minimum of $500 of your prepaid transportation costs (including travel by air, rail, road or watercraft) and/or accommodation costs and/or organised land tour costs all of which are inclusive of any charges, fees and/or taxes (excluding foreign currency and travellers cheques) on your NAB Platinum Card and receive comprehensive Overseas Travel Insurance cover for overseas trips up to six months long.

Price Protection Insurance

Shop with confidence within Australia knowing you can be reimbursed the difference between the price you paid for a new item with your NAB Qantas Platinum card and a lower printed advertised price for the same item. These policies are provided by Chubb Insurance Company of Australia Limited ABN 69 003 710 647 AFSL No. 239778.

Interstate Flight Inconvenience Insurance

You're covered if, during an interstate flight, your luggage is lost or delayed or if you have to cancel or amend an interstate flight due to serious illness.

Transport Accident Insurance

Cover if you or members of your family die or are seriously injured in an accident while travelling.

Domestic Hotel Burglary Insurance

You can be reimbursed up to $2,500 for loss of, or damage to, personal items due to burglary of your hotel/motel in Australia.

Purchase Protection Insurance

Protection for new items purchased with your NAB Qantas Platinum Card, if they're stolen or accidentally damaged within 90 days of the date of purchase.

Extended Warranty Insurance

If you purchase a new domestic appliance in Australia using your NAB Qantas Platinum Card you'll receive an extension of its original Australian manufacturer's warranty for up to 12 months.

These policies are provided by Chubb Insurance Company of Australia Limited ABN 69 003 710 647 AFSL No. 239778.

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Call 13 13 12

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Weekends: 8am-9pm
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Purchase Protection Insurance

Use your card to pay for a new personal retail item in full and if it's lost, stolen or accidentally damaged any time in the next 90 days you're covered for the cost of repairing or replacing it.

There are some limits and exclusions – see the Purchase Protection Insurance Policy Document (PDF 168kb). This insurance is supplied by Chubb Insurance Company of Australia.

 
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NAB Platinum Concierge Service

Your concierge is available on 1300 730 213, 24 hours a day, 7 days a week. This is a brief overview of what your concierge offers – see the NAB Platinum Concierge Service terms and conditions (PDF, 174KB) for full details.

This service is provided by International SOS (Australasia) Pty Ltd.

Travel services

When you're travelling (or planning to), your concierge can help with:

  • planning and booking travel
  • accessing medical or legal services while you're travelling.

Lifestyle services

All types of personal assistance, including:

  • sourcing, booking and delivering tickets for sporting events, shows and concerts
  • car and limousine rental
  • reservations at hotels, health clubs and golf clubs
  • flower delivery
  • party planning
  • entertainment ideas, dining referrals
  • and much more.

See the NAB Platinum Concierge Service terms and conditions (PDF, 174KB)

 
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The American Express entréTM program

entre - brought to you by American Express

Your platinum American Express card is your key to accessing a world of privilege with entréTM offers and experiences. Enjoy special treatment and amenities around the world. Wherever you are with entréTM you can get special savings and upgrades:

  • at fine hotels, spas and resorts
  • when you rent a vehicle
  • on thrill-seeking adventures
  • at golf clubs around the world
  • on cruises.

    • Choose from relaxing pursuits, pre-arranged getaways or unique travel and leisure possibilities. Our dedicated team of concierge professionals are waiting for you.

    Already a member?

    To see these offers and experiences login at entre.com. Remember to have your platinum American Express card handy.

 
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VIP Lost Card Cover (complimentary for 12 months)

Secure Sentinel offers to keep a confidential list of any cards that you'd want to cancel if you lost them. If you do lose any of those cards, Secure Sentinel will contact the issuer(s) to cancel the cards and help you order replacements. This is a 24 hour, 7 day service.

Secure Sentinel also offers:

  • cover for any fraudulent use of the cards from the time you call them, until they've called the card issuer
  • help cancelling your Australian passport and help you organise a replacement from the nearest Australian Embassy
  • an advance of up to $1000 cash for 30 days if your wallet is stolen (conditions apply)
  • to temporarily block your mobile phone if it's stolen
  • coded tags for your keys and luggage to help get them back to you if they're found
  • registration of possessions you can identify through a serial number.

You can get more information, including the full terms and conditions from Secure Sentinel on 1800 022 043.

VIP Lost Card Cover is provided by Secure Sentinel Pty Limited. ABN 53 054 235 157 of 100 Arthur Street, North Sydney NSW 2060.

 
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Verified by Visa

Credit Cards - Verified by Visa

Extra security when you shop online

Verified by Visa is a free way to add an extra layer of security when you shop online with participating retailers.

If you already have a Visa card you can:

When you register you'll create a password and a "personal assurance message". When you shop online with a participating retailer you'll see your personal assurance message, which lets you know that your purchase will be verified by Visa.

Once you've seen your personal assurance message, enter your password. We check and confirm your password, and then your purchase can go ahead. Without your password, the store won't accept your Visa.

Additional cardholders can register for Verified by Visa separately, with their own password and personal assurance message.

 
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Earning bonus Qantas Frequent Flyer points

You will earn 1 Bonus Point for every dollar charged to your Card Account for the purchase in Australia of the following services directly from Qantas (i.e. where Qantas, and not its agent, is identified as the merchant on the credit card transaction):

  • Qantas flights;
  • Qantas Club and Qantas Frequent Flyer memberships; and
  • Purchases from “Qantas Travel” customer shopfronts.

Unless otherwise notified, Bonus Points will not be earned in relation to purchases from: Qantas Freight; Qantas Holidays Limited; Qantas Business Travel Pty Limited; other businesses or franchisees of Jetset Travelworld Ltd; Qantas Staff Travel; Jetstar Airways Pty Limited; or other Jetstar-branded businesses, or for goods or services supplied by Qantas Frequent Flyer program partners.

 
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Important information for recently upgraded NAB Platinum cardholders who made overseas travel purchases prior to 1 June 2011

If you have recently been upgraded to a NAB Platinum Credit Card from a NAB Gold Card, Velocity NAB Gold Card or NAB Qantas Gold Card, you can now receive the protection of the NAB Platinum Overseas Travel Insurance Cover.

In general, the cover provided by the NAB Platinum Overseas Travel Insurance Cover is broader than the cover you previously enjoyed under the NAB Gold Overseas Travel Insurance, including the provision of cover for journeys of up to six months’ duration (previously 90 days) and higher maximum benefit limits under the Luggage, Rental Vehicle Excess, Accidental Death and Missed Connection sections of the policy.

You should note, however, that the cover activation criteria under the Platinum cover is different, and require you to pay for the entire cost of your overseas return transport costs with your NAB Platinum Card account, rather than 50% or more of your prepaid transportation, accommodation and other itinerary costs.

In recognition of the fact that the change from Gold to Platinum Cover may adversely affect a small number of customers, we have agreed with the insurer that, for any claim up to 1 June 2011, your claim will be assessed by reference to whichever wording is the more generous, taking into account the individual circumstances of your claim.