Qantas Frequent Flyer Triple Points Offer – Customer FAQs

What is the triple points offer?

Customers who have applied for a NAB Qantas Card Account or a NAB Qantas Gold Card Account between 4 April and 6 June 2011, will earn triple Qantas Frequent Flyer points on their everyday spend until 1 September 2011. To earn points, you must be a member of the Qantas Frequent Flyer Program¹.

How much does a Qantas Frequent Flyer membership cost and where can I sign up?

NAB has arranged for the joining fee to be waived if you apply and receive a NAB Qantas credit card and join through qantas.com.au/joinffnab.

How does the triple bonus points offer work?

Your normal monthly points are capped and allocated on a tiered basis, first on your American Express Card spend and then on your MasterCard spend. Until September, the points you earn on your monthly spend will be tripled and added to your Qantas Frequent Flyer account.

When will I receive my Qantas Frequent Flyer points?

You will receive your bonus points within two months of your normal points allocation. The points will appear on your NAB credit card statement and will be allocated to your Qantas Frequent Flyer account.

What is an eligible purchase?

Eligible purchases exclude cash advances (including bills paid over the counter at a bank, financial institution or post office and purchases of travellers cheques) or when the card is used as a debit card to access linked accounts or transactions we decide are wholly or partly for a business purpose. Also excludes fees and charges (including government fees and charges), interest charges, transactions which are disputed, fraudulent or involve abuse of your credit card account, payments, and purchases which are refunded or reimbursed.