NAB uses mobile phones to make banking easier

Thursday, 31 January 2008

National Australia Bank customers will soon be able to bank where ever they are and when ever they want, simply by sending an SMS from their mobile phone.

NAB's Executive General Manager Retail Banking, Andrew Thorburn, said the Bank would soon launch a new service called SMS Banking.

"SMS Banking will allow NAB customers to request their account balance, view a mini statement and even transfer money between their own accounts, all by sending a simple message from their mobile phone," he said.

"The service will be available on all of NAB's new personal transaction accounts and credit cards, take just seconds to complete a transaction and be very easy to use.

"If you can send an SMS from your mobile phone then you will be able to use NAB SMS Banking."

Andrew said NAB had spoken with its customers and researched international experience before deciding to launch the technology in Australia.

"When NAB launched its Smart Everyday Banking accounts last year we said we would continue to look for smart ways to make banking easier for our customers," he said.

"SMS Banking has been used in parts of Asia and Europe for a number of years now and has become extremely popular.

"At the same time our own customers have told us that they want to be able to transfer funds and manage their accounts when they are on the go.

"With an estimated 20 million mobile phones in Australia and 85% of mobile phone owners saying they use text messages, SMS Banking provides the perfect solution."

Mr Thorburn said SMS Banking was just one way NAB was using mobile phones to make banking easier.

"NAB first started using mobile phones back in 2005 when it launched its SMS Security service for Internet Banking customers and more than 335,000 NAB customers are now registered."

"A little later this year NAB, Telstra and Visa are also teaming up to deliver a trial where customers will pay for goods or download special offers with a wave of their mobile phone.

"Mobile technology is continuing to evolve and NAB will continue to look for ways to use it."

SMS Banking will be available from April 2008.

Radio note: Radio news grabs quoting NAB Executive General Manager Retail Banking, Andrew Thorburn, are available free of charge for all networks from subscription is free and instant access is available.

Media contact: Rebekah Miles National Australia Bank Ph: 0400 541 139

* The information contained in this media release is for media advice purposes only. The contents are true and correct at time of publishing/issuing, however may change over time. For further information about NAB products or rates, please go to Interest Rates, Fees & Charges