Meet Beverly

Name: Beverly Houlihan

Your role: Banker, Merchant and eChannel Servicing

Region: Melbourne, Victoria

What’s your story?

I am married and I’m a mother to two children, a son and daughter, a grandmother to two gorgeous girls and one adorable boy. I also have two dogs named Abbey and Charlie who are my babies. I have worked for NAB for 20 years in branches and now work in Merchant Services.

How have you made a difference?

NAB as an organisation provides me with wonderful support. This support has come from many people including from Team Leaders and mentors who have assisted me with my confidence and development. I now love passing this on and assisting other staff in their roles, providing in-the-moment feedback, training, understanding and support. Knowing that there is someone there to help and support you when need it, has made me feel that I can do my role with more confidence. I hope I pass this onto anyone I talk to, whether it be a colleague or our customers, and provide them with a better experience.

What are you passionate about?

I am passionate about helping others. This includes not only colleagues but our customers by listening and understanding their problems and working out the best possible resolution for all concerned.

Meet Claire - she’s focussed on achieving great outcomes for her team

Claire loves her job as executive assistant.

Meet Jaslyn - she says that a simple thank you and cheerful voice makes her day

Jaslyn also loves traveling with her parents and exploring new cities and cultures.

Meet James - he did his economics thesis on the banking industry

James' passion is developing people and he uses this skill both at work and on the court.

Meet John - he’s an avid foodie, currently on a secondment in Tokyo

John is one of NAB's many driven and highly motivated Graduates.

Let's talk

What's your story?

If you work at NAB, we'd love to hear it.