Kate backs her customers and empowers them to make the right choices for them.
Name: Tanya Pereira
Your role: Team Assistant, Inbound Sales
Region: Rhodes, New South Wales
What’s your story?
I studied vocals and piano at the Australian Institute of Music but I decided that I wanted to increase my knowledge in the finance industry. I started at NAB in 2013 as a Consumer Sales Banker and I’m now working at the Rhodes contact centre as a Team Assistant for Inbound Sales Sydney.
How have you made a difference?
I am a very organised person, and I like to think outside the box. I try to go above and beyond in all tasks that I am assigned by using my skills and education. At NAB, I also part of the Engagement Team where I work closely with the Communications Champion to organise staff activities and competitions. I’m also proud to assist the recruitment and capability teams on a regular basis outside of my daily role.
What are you passionate about?
Outside of work I am very passionate about charity. I want to go to Africa for three months and provide assistance with children and building schools and homes. I also love to play the piano and learning how to play new songs – Justin Bieber songs are my favourite! Spending quality time with my three beautiful children is very important to me, we love going on holidays together.