This segment brought to you by NAB. We see Australian business. Hi. I'm Teresa McDowell from Hemp Hemp Hooray, based in Mount Barker, South Australia. I have a diploma in aromatherapy and a background in natural healing and I thought, with my passion for hemp and the knowledge I have in aromatherapy, why not have a go myself and make a good, natural, Aussie, home-grown product? So that's where the dream was really born. We wholesale to retail outlets. We are currently in around 40 health food stores, and predominantly in South Australia. We're trickling out to the East Coast now. But a big percentage now, and growing, is our online presence and our sales directly to retail customers online. I think we're tracking at about 48% online business now. This last financial year, we had a drop in sales to stores by about 24%. I think the retail market's struggling. Yet online, we had a growth of 15%. So it's where we're headed, definitely. We're doing a big social media push and we're really seeing the benefits of that, of creating community around your business. It's just about engaging, like, putting as much content as you can and really getting discussions happening. It doesn't always have to be just about your product and your brand. It can be about issues that affect the business that you're in, just try to create a dialogue with people. But it also, if someone throws you a scary question, it's really an opportunity for growth in your business. And you have the opportunity to respond effectively to those criticisms or questions and I think you can really embrace that side of it. So I'd really encourage people that are starting a small business or getting into social media more to look for their small business development organisations or local government workshops, because they're really invaluable, they really help to teach you things that you don't know. We had a lot of challenges because when we left Kalgoorlie and moved back to South Australia, we came with a business debt. So we had that and we didn't have much... ..well, any capital or assets to our names. But the beauty was the NAB had this unconventional type of loan, the micro business loan. We had a good business plan and the NAB really caught ahold of that and shared our vision and we were granted a micro loan to really get started. So it was really pivotal in helping us get off the ground. I mean, I have a very great relationship personally with my small business banker, Sandy, and she's always there for encouragement, or if I have a question, she's always on the other end of the phone. And I can see us staying together as the business grows, because she does take personal ownership in our growth and where we're headed, which is wonderful. KOCHIE: For more information, visit nab.com.au/smallbusiness.