At NAB, your
security is our priority.


In our fast-paced digital world


protecting our customers is
more important than ever.


We have security
professionals working 24/7

to monitor your accounts
and keep them safe.



However,


cyber criminals are constantly
devising new methods

to convince people to hand over
their money or information.


Being aware of scams will
help ensure you stay safe.


A scam targeting Australians is spoofing.


What is spoofing?


Spoofing is when a cyber
criminal uses software


to spoof or copy another
contact number or sender.


They pretend to be someone they are not.

Cyber criminals love to
impersonate large organisations


that many Australians would
deal with on a daily basis


with the hope of getting someone


to provide personal information,

such as their bank details,
usernames, and passwords.

Cyber criminals can
spoof the contact numbers


of banks, government
institutions, and retailers,


as well as the phone numbers
of everyday Australians.

This applies to text messages too.

And often a spoof text message will appear

alongside other genuine messages


from the organisation or person.


It is important to know
that spoofing only works


on incoming calls or messages,


and it does not mean the
organization's security


has been breached.


How can you spot a spoofed call or text?


Since spoofing masks the true caller


the only way to spot a spoof call or text


is to treat each incoming
call or text as suspicious.


Take your time before responding


or giving money or personal
information to anyone.


Ask yourself,

"Could the message or call be fake?"


If in doubt,


contact the organisation or person


on their official number.

You can find NAB's publicly listed number


on the back of your
card and on our website.

Together, we can fight cybercrime


and help Australian communities prosper.


Learn more at nab.com.au/security.


NAB, more than money.