View payment details


From the list of payments, you can select a particular payment instruction to view more detail.

How to view details of a payment

  1. To view your bill payment instruction from:
    outside the bill payment service roll your cursor over bill payment on the main menu and select  payment list from the drop down list

    within the bill payment service

    click the Payment list sub-menu option

     
  2. Choose from the following options:
    If you... Then...
    know which account the payment was instructed to be made from select the account from the Select account drop down list
    do not know which account the payment was instructed to be made from select All accounts from the Select account drop down list
    Note: A blank list is displayed if no one off, future dated or periodic payment instructions have been made from the selected account in the last 90 days.
      
  3. Click the payment date associated with the instruction you wish to view.
    The payment details screen displays a summary of each payment initiated from the selected account/s.
     
  4. Choose from the following options:
    • view details of a particular payment in the list
    • modify a payment instruction in the list
    • cancel a payment instruction in the list
      Note: Only payment instructions with a status of future dated or periodic can be modified or cancelled.