THE BENEFITS

IT SAVES
YOU SPACE

De-clutter your home or 

office, with less paper

needing to be filed.

IT SAVES
YOU TIME

Spend less time looking for your

banking correspondence when 


you need it.

IT'S SAFE
AND SECURE

Your letters and statements will 


be protected on the NAB Internet 


Banking secure platform.

IT'S BETTER FOR
THE ENVIRONMENT

Less paper and waste means 


less of an impact on the 


environment.

STATEMENTS IN NAB
INTERNET BANKING

Conveniently access your statements in NAB Internet Banking and view, print and save them whenever you like.

Up to seven years of statements can be stored securely – all filed and sorted for you. One place, no paper.

Haven’t been switched over to online-only statements yet? You will be soon (for eligible accounts). Stay tuned for notification on your paper statement or beat us to it by updating your statement settings in NAB Internet Banking (see FAQ no. 4 below).

Type and timing

The transition to online-only statements will happen gradually. For now, we’re focusing on the following account types:

  • Eligible Deposit & Transaction accounts (non-joint
 accounts) – March 2017 onwards
  • Eligible Deposit & Transaction accounts (joint accounts) –
 February 2018 onwards

Other account types will be transitioned in future and you’ll be notified (if applicable).

LETTERS IN NAB
INTERNET BANKING

We want to make it easier for you to keep track of the information we need to send you from time to time.

So, from January 2018 some of the letters relating to your account/s will start to be delivered to you in NAB Internet Banking, instead of in the post.

As it’ll take some time for us to transition these letters, this will happen gradually over the course of the year and some letters will still be posted.

Type and timing

Direct Debit Dishonour letters – January 2018

Notification about dishonoured direct debit payments

Term Deposit letters – March 2018
Confirmation and notification letters e.g. confirmation of part or full payment, notification of pending maturity

Home Loan letters – March 2018
Confirmation and notification letters e.g. confirmation of new fixed rate period, notification of new interest rate

Personal Loan letters – March 2018
Confirmation and notification letters e.g. confirmation of new direct debit details, notification of increase in repayment amount