Public Holiday information 2020/2021 - Domestic and International

All payments except for those listed below, will be processed as normal. However, payments may not be processed where there are insufficient funds in your account or limits are exceeded.

Friday, 25 December 2020

Christmas Day

(Australia Wide)

No processing will occur, except fast payments which process 24/7.
Saturday, 26 December 2020

Boxing Day

(Australia Wide)

NAB Connect client centre closed
Monday, 28 December 2020

Boxing Day - Observed

(Australia Wide)

No processing will occur, except fast payments which process 24/7.
Friday, 1 January New Year's Day (Australia Wide) No processing will occur, except for fast payments which process 24/7.
Monday,  18 January Martin Luther King Day (USA)

You won’t be able to submit:

- Any International payments in USD currency with a value date of 18 January 2021

- Any other currency payments using a RTR or BTC rate source with a value date of 18 January 2021. 

Tuesday, 26 January Australia Day (Australia Wide) No processing will occur, except for fast payments which process 24/7.
Monday, 15 February

Presidents’ Day

(USA)

You won’t be able to submit:

- Any International payments in USD currency with a value date of 15 February 2021

- Any other currency payments using a RTR or BTC rate source with a value date of 15 February 2021. 

Monday, 1 March Labour Day (Western Australia only) No export international trade service for Western Australian customers.
Monday, 8 March

Eight Hours Day (TAS),

Labour Day (VIC),

Adelaide Cup Day (SA),

Canberra Day (ACT)

- No export international trade service for Northern Territory, South Australian, Tasmanian or Victorian customers.

- Export international trade service for Australian Territory Capital customers through our Sydney office will be available as normal.

- Any import international trade or international payments for customers in the affected states/territories, will be processed by International Operations Australia as normal.

Friday, 2 April Good Friday (Australia wide) No processing will occur, except fast payments which process 24/7.
Monday, 5 April Easter Monday(Australia wide) No processing will occur, except fast payments which process 24/7.
Tuesday, 6 April Easter Tuesday (Tasmania only) All payments including Trade finance and Stop cheque requests sent this Tasmanian only public holiday will be processed as normal.
Monday, 26 April ANZAC Day (ACT, NT , QLD, SA and WA only)

- No export international trade service for Western Australian customers.

- Any import international trade or international payments for Western Australian customers will be processed by International Operations Australia as normal.

Monday, 3 May

May Day

(Northern Territory only)

No export international trade service for Queensland customers.

Labour Day

(Queensland only)

Monday, 31 May

Memorial Day

(USA Only)

You won’t be able to submit:

- Any International payments in USD currency with a value date of 31 May 2021. 

- Any other currency payments using a RTR or BTC rate source with a value date of 31 May 2021. 

Reconciliation Day (ACT only) All payments will be processed as normal.
Monday 7 June Western Australia Day
(Western Australia only)
No export international trade service for Western Australian customers
Monday 14 June Queen's Birthday
(All states/territories except QLD, SA and WA)

- No import international trade or international payments transaction capability value dated Monday 14 June 2021.

- Any international payments or import international trade transactions customers sent to NAB after the published cut-off times on Friday 11 June 2021 will be processed the following Tuesday with a payment date of 15 June 2021.

- No urgent domestic funds transfer capabilities to other financial institutions available.

- No redraw or repayment capability on Business Market Loans and Corporate Market Loans. Please complete requests prior to cut-off times on Friday 11 June 2021 or submit a future dated transaction for processing on Tuesday 15 June 2021.

Queen's Birthday/Volunteer’s Day (South Australia only)
Monday, 5 July

Independence Day

(USA)

You won’t be able to submit:

- Any International payments in USD currency with a value date of 5 July 2021

- Any other currency payments using a RTR or BTC rate source with a value date of 5 July 2021. 

Monday, 2 August Bank Holiday (NSW only)

- No redraw or repayment capability on Business Market Loans and Corporate Market Loans. Please complete requests prior to cut-off times on Friday 30 July 2021 or submit a future dated transaction for processing on Tuesday 3 August 2021.

- No international payments transaction capability using Real Time Rates or newly booked FX deals value dated 2 August 2021. 

- There will be no Export International Trade service for New South Wales and Australian Capital Territory customers.

- No import international trade value dated Monday 2 August 2021.

- The Export International Trade service for Northern Territory customers will be provided as normal by our Adelaide office on Monday 2 August 2021.

Picnic Day (Northern Territory only)
Wednesday, 11 August

Royal Queensland Show 

(Brisbane CBD and metropolitan areas only)

- There will be no Export International Trade service for Queensland customers.

- Any import international trade or international payments for Queensland customers on Wednesday 11 August 2021, will be processed by International Operations Australia as normal.

Monday, 6 September

Labor Day

(USA)

You won’t be able to submit:

- Any International payments in USD currency with a value date of 6 September 2021. 

- Any other currency payments using a RTR or BTC rate source with a value date of 6 September 2021. 

Pending state government confirmation

Friday before the AFL Grand Final  

(Victoria only)

- No export international trade service for Victorian customers.

- Any import international trade or international payments for Victorian customers will be processed by International Operations Australia as normal.

Monday, 27 September Queen’s Birthday (most regions of Western Australia only)

- No export international trade service for Western Australian customers.

- Any import international trade or international payments for Western Australian customers will be processed by International Operations Australia as normal.

Monday, 4 October

Labour Day

(ACT, NSW and SA)

- No redraw or repayment capability on Business Market Loans and Corporate Market Loans. Please complete requests prior to cut-off times on Friday 1 October 2021 or submit a future dated transaction for processing on Tuesday 5 October 2021.

- No export international trade service for Australian Capital Territory, New South Wales, Northern Territory, Queensland and South Australian customers.

- No import international trade or international payments transaction capability value dated Monday 4 October 2021.

- Any international payments or import international trade transactions customers sent to NAB after the published cut-off times on Friday 1 October 2021 will be processed the following Tuesday with a payment date of 5 October 2021.

Queen’s Birthday (Queensland only)
Thursday, 7 October

Royal Launceston Show

(Launceston and surrounding towns only)

The export international trade service for Launceston customers will be available through our Melbourne office as normal.
Monday, 11 October 

Columbus Day

(USA)

All international payments requiring a currency exchange rate should be submitted with a payment date of either Friday 8 October 2021 or Tuesday 12 October 2021.
Thursday, 21 October

Royal Hobart Show

(Hobart and surrounding towns only)

The export international trade service for Hobart customers will be available through our Melbourne office as normal.
Tuesday, 2 November Melbourne Cup (Victoria only)

- There will be no export international trade service for Tasmanian or Victorian customers.

- Any import international trade or international payments for Victorian customers will be processed by International Operations Australia as normal.

Thursday, 11 November Veterans Day (USA)

You won’t be able to submit:

- Any International payments in USD currency with a value date of 11 November 2021. 

- Any other currency payments using a RTR or BTC rate source with a value date of 11 November 2021. 

Thursday, 25 November  Thanksgiving (USA)

You won’t be able to submit:

- Any International payments in USD currency with a value date of 25 November 2021. 

- Any other currency payments using a RTR or BTC rate source with a value date of 25 November 2021. 

Monday, 27 December

Christmas Day - Observed

(Australia Wide)

No processing will occur, except fast payments which process 24/7.
Tuesday, 28 December

Boxing Day

(Australia Wide)

No processing will occur, except fast payments which process 24/7.
Monday, 3 January 2022 New Year's Day (Australia Wide) No processing will occur, except for fast payments which process 24/7.

 

For Daylight Savings infomration refer to the the payment cut off information.

 

Tips to ensure beneficiaries receive their funds on the nominated date of payment:

 

1. Future Date Your Payments

- BPAY, fast, direct credit, direct debit, domestic and payroll payments can be submitted up to 90 days in advance.

- International ‘bank to convert’ payments can be submitted up to three business days in advance. Please note that this is dependent on the rate source used.

 

2. Submit your payments early

Ensure you have submitted and fully authorised your payments in advance.

Refer to the payment cut off times for more information.

 

NAB Connect Client Centre

We’d like to let you we’re available on 1300 888 413 (option 1) Monday to Friday between 7.30am and 8pm AEST/AEDT and Saturday between 9am and 2pm AEST/AEDT to assist with product support.