Floods are a reality for many Australians. They can happen any time of year – and cause a lot of damage. But good planning and the right action could help keep your family, home and business protected. If you’re living in a flood-prone area, check out these handy tips. And remember, your safety is the most important thing, so only follow them if you have time.

Give me the main points

  • Floods can happen any time, so you should always be prepared.
  • Your home and business contents should be properly insured.
  • There are practical ways to help keep your family and home safe.

How can I be prepared?

Know your risk level

The more you’re aware, the more you can prepare. What’s your area’s flood history? Have any warnings been issued? How high will the water likely rise? Your local council will have the information you need to find out how prone your property is.

Know who to call

Help is just a phone call away, but it’s important to know who to reach. Have a list of numbers at the ready, either by the phone or stored on your mobile. Contacts should include the local emergency office, police, ambulance, and hospital.

Get your emergency kit together

Time is precious during a flood, so it’s important to have an emergency kit ready to use. What should you pack? Your kit should include first aid supplies with any specific medications, drinking water, and non-perishable foods. You’ll also need waterproof clothing, a torch, and a portable battery-powered radio. Any important documents and certificates can be kept sealed in a waterproof bag.

Check on your insurance

Is your home and business insurance up to date and adequate? Floods happen fast, and can cause a lot of costly damage, but being properly insured means you’re covered. Give yourself peace of mind and double-check that your policy offers you the right cover.

What can I do when a flood’s coming?

Protect your household items

Have any storage space? Move your household goods to the top levels of your home – especially electrical items. Heavier items like fridges should be tied down, and rubbish and chemicals moved to higher ground. It’s also a good idea to wrap any valuable equipment or machinery in waterproof covers.

Switch everything off

Be ready to turn off your electricity, gas and water. This means knowing in advance where the fuse box, main gas valve, and water valve are located.

Know where to go

Yours and your family’s safety is what matters most. Stay tuned with advice from local authorities on where the closest evacuation centres are set up. Otherwise, know which part of your property is the highest, and be ready to head there if flooding becomes severe.

Important information

The information about insurance has been prepared without taking into account any particular person's objectives, financial situation or needs. Before deciding to take out insurance, interested persons should consider the appropriateness of this information having regard to their personal objectives, financial situation or needs.

People also read

We're ready to help you

Talk to an expert
Call 13 22 65

Mon-Fri 8am - 7pm (AEST/ADST)
Sat-Sun 9am - 6pm (AEST/ADST)