One in five Australians has a disability. That’s four million people in total, and 15% of the working population. It’s important that our products, our branches and our offices are accessible to everyone.

Building a culture of inclusion has been a central focus at NAB for quite some time. It enables innovation, fresh thinking and appreciation of differences.

Our Accessibility Action Plan builds on this philosophy by actively supporting our people and our customers with disability to realise their potential.

Where we've come from

Building a culture of inclusion has been a central focus at NAB for quite some time: it enables innovation, fresh thinking and appreciation of differences. The aim of our first Accessibility Action Plan was then, and remains today, to improve access for all people who have a disability.

Where we're headed

Our Accessibility Action Plan 2015 - 2016 reaffirms our goal to continually improve accessibility for our people, our customers and our communities, and focuses on providing long-term, sustainable results. We'll do this by:

  • enhancing our customer experience;
  • increasing recruitment of people with disability;
  • increasing disability awareness initiatives across our NAB; and
  • extending community support through corporate responsibility and sponsorship initiatives.

Download the Accessibility Action Plan 2015 - 2016 (PDF format, 965 KB)

Download the Accessibility Action Plan 2015 - 2016 (Word format, 298 KB)

Note: The Word document version maximises accessibility when used with a screen reader

Read more about how we support our people with accessibility requirements

Alternative access formats

Please email us at diversity.&.inclusion@nab.com.au if you would like us to provide the plan in an alternative format.

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