Paper and Printing
We recognise that in an office-based business like ours, there’s a lot of paper used.
Through our PaperCuts program we’ve helped employees, shareholders and customers avoid using paper by providing electronic communication options, changing employee behaviour and improving processes. For example, we have:
- increased the number of customers accessing their statements online;
- encouraged shareholders to choose electronic communications; and
- moved much of our internal reporting online.
We’re also improving our technology. Since we implemented ‘Follow You Printing’ technology in Australia, we’ve reduced our paper use by around 1.8 million sheets per month compared to 2012 usage and removed over 3,500 devices from our printer fleet.
In 2015 we started rolling out bring your own device (BYOD) functionality to our employees, allowing them to access emails and documents from their personal devices, further reducing the need to print.
In early 2013, we changed our Australian office paper to Reflex White. This is 100% recycled, National Carbon Offset Standard certified carbon neutral and Australian made paper, so it supports the expansion of local recycled paper collection and manufacture. In 2015, we also switched our customer statement paper and envelopes to Australian made, National Carbon Offset Standard certified carbon neutral paper. It supports our commitment as a signatory to the Natural Capital Declaration and ensures that we are not only minimising our paper use, but ensuring that paper we use is from sustainably managed forests.
In New Zealand we have also transitioned to certified carbon neutral paper as the paper of choice at our main offices.
Reducing our water use
Across our office buildings in Australia and New Zealand we continue to focus on water efficiency as buildings are refurbished. We do this by installing waterless urinals and flow restrictors on taps and showers and harvesting rainwater where appropriate.
In Australia, our new air-cooled data centre, which is one of the most sustainable enterprise data centres. In Australia, our new air-cooled data centre uses significantly less energy and 98% less water than the average water use across our existing data centres. In addition, our main data centre has a rainwater harvesting system and increased water storage capacity.
Download our 2015 Dig Deeper to see the quantity of water we harvest each year.
Adopting best practice technology
We’ve installed water saving fixtures and upgraded appliances to improve water efficiency across our Australian branches. Our newest office building, 700 Bourke Street in Melbourne, is equipped with a blackwater (sewage) treatment plant, which is delivering significant water savings compared with traditional office buildings of a similar size.
At BNZ we are progressively installing commercial dishwashers in all major office buildings. These new machines help us to reduce water, energy and maintenance costs and wasted employee time. The old domestic dishwashers ran almost continuously – up to 10 cycles per day – whereas the new machines have a short three minute cycle and minimal water use.