We're passionate about our Values: they capture the essence of our aspirational culture and reflect that we care deeply about how we do things, not just what we do. They’re intended to guide our decisions, actions and behaviours when we interact with our customers, communities and each other.

  • Passion for customers - putting ourselves in our customers’ shoes to understand what they need and make a real connection
  • Will to win - collaborating with colleagues across our business so we’re all more successful and our business wins
  • Be bold - not being afraid to ask the tough questions and try something different
  • Respect for people - embracing the things that make us all different and encouraging an inclusive culture
  • Do the right thing - making good decisions for our customers, people and communities, even when it’s difficult.

Our Values can be seen as guiding principles that inspire us to meet the needs of our customers and achieve our strategy.

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