Along with greater community awareness of mental health issues and NAB’s focus on mental health and wellbeing, there is an increasing need to support our employees, their families and the community in understanding and managing mental health issues.
At NAB we place a priority on the wellbeing of our people. We want to ensure that they are engaged and productive, and in good health when they are at work.
Employee Assist Program (EAP)
Available in a number of regions to all employees and their immediate families, this service offers free short-term face-to-face telephone or online counselling to assist in resolving personal or work-related issues that may be affecting them. In Australia, on average, 5.3% of our employee population use the EAP each year, 65% of who use it for personal counselling and 35% for work issues.
This telephone coaching support service provides our People Leaders with information and support on managing complex people issues.
A variety of programs help our employees raise their knowledge of health topics, including mental health, and how to build personal resilience. Examples include training to help customer-facing employees deal with aggressive customers or customers who have mental ill health.
We facilitate access to employee-paid lunchtime meditation, yoga, Pilates and other fitness classes at many of our major buildings in Australia.
All employees have access to a range of tools, resources and training to improve their wellbeing.
My Health and Wellbeing online portal
This online resource offers access to a wide range of interactive health tools and information, online health assessment and online behavioural change programs to help staff monitor and manage their own physical and mental health.
This portal has been designed to provide our people with access to a range of tools, resources, services and programs to increase understanding of mental health conditions and build personal resilience.
Leading a Mentally Healthy Workplace Training
The aim of this training is to help People Leaders identify and manage workplace stressors, identify when someone may need support and understand how and when to use the resources available. The training reinforces the 'R U OK' model to help develop a culture of shared responsibility for psychological wellbeing where people are comfortable to ask a colleague ‘R U OK’.