Our lending policies and processes adhere to changing regulatory requirements, support our approach to risk management and reflect our commitment to meeting voluntary standards, such as the Equator Principles.

At a group level, we have identified sensitive industries and activities that require a higher level of risk assessment.

Read more about our voluntary commitments.

Each of our businesses has policies and processes to identify, assess and manage environmental and social risks when dealing with customers. Among other things, these policies require that each of our businesses is able to:

  • identify relevant legislation and regulatory requirements and assess a customer's compliance with these requirements;
  • assess how our customers manage environmental and social risks;
  • consider the impact of changes in legislation and regulations on a customer's business;
  • consider the impact of changes in societal expectations on a customer's business and the reputation risk that may be associated with a customer; and
  • assess the risk of liability for environmental issues being transferred to the Group entity.

Our approach is to encourage customers to establish good environmental and social management practices and to seek reliable advice in relation to these matters. Bankers discuss environmental and social risks with their customers as part of their business relationship. This enables them to better identify and assess any risks that may arise on a case-by-case basis.

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