National Australia Bank Privacy Policy

Respecting your privacy

Types of Personal Information we collect

Types of Credit Information we collect

1Consumer credit is credit that is intended to be used wholly or primarily:

  • for personal, family or household purposes; or
  • to acquire, maintain, renovate or improve residential property for investment purposes or to refinance credit for any of these purposes.

2Consumer credit liability information and repayment history information: These information types can only be provided to credit reporting bodies on and after 12 March 2014 in connection with a consumer credit facility.

3Sensitive information is information about a person’s racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association or trade union, sexual preferences or practices, criminal record, health information, genetic or biometric information.

Collection required by Law

Website Activity

How we collect your personal information?

Consequences of not providing your Personal Information

How we collect your Credit Information

Unsolicited Personal Information

Notifying You

Taking care of your Personal Information

Using your personal information

Marketing

Using your Credit Information

Sharing your Personal and Credit Information

Overseas Disclosures

Accessing your Personal and Credit Information

Correcting your Personal and Credit Information

Resolving your Privacy Issues

Credit Reporting Bodies contact details

Identity Fraud

Pre-Screening

Contact us

Anonymous/Pseudonym

Government Related Identifiers

Changes to this Privacy Policy

1 Consumer credit is credit that is intended to be used wholly or primarily:

  • for personal, family or household purposes; or
  • to acquire, maintain, renovate or improve residential property for investment purposes or to refinance credit for any of these purposes.

2 Consumer credit liability information and repayment history information: These information types can only be provided to credit reporting bodies on and after 12 March 2014 in connection with a consumer credit facility.

3 Sensitive information is information about a person’s racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association or trade union, sexual preferences or practices, criminal record, health information, genetic or biometric information. 

4 However we’ll never ask you for your security details in this way – if you are ever unsure, just contact us

5 Credit eligibility information is credit information about you that we’ve got from credit reporting bodies or based on that information.