Speak to a NAB health banker today

Practical tools and information to help you save time and help make managing your practice simpler.

Articles 0 to 3

How to use cash flow forecasts

What will your cash flow situation look like next week, next month or in a year? Find out why it’s important to know, and how to calculate it.

How to use our sales forecast template

Help predict your future sales, overheads and profits with this easy-to-use template.

How to use our profit increase calculator

What difference could a small change make to your profit? Use this calculator to find out.

How to use our break even calculator

What’s the break-even point of your business? Use this tool to help work it out.

Articles 4 to 7

How to use our SWOT analysis template

What are your strengths, weaknesses, opportunities and threats? Find out why you need a SWOT analysis, and learn how to do it.

Budgeting for a more successful practice

A budget will help you to monitor the financial health of your practice – but that’s just the beginning. Stephen Allan, Credit Executive at Medfin Finance, explains how a budget can also help you to run a more productive and profitable practice.

Using social media to grow a general practice

A growing number of general practitioners are using social media to attract new patients and secure their loyalty. Helena Athans from NAB Digital and David Bacon from the Healthy Thinking Group discuss the potential benefits and how to make the most of them.

Combining great healthcare with expert business skills

Dentist, business coach and author, Dr Jesse Green is on a mission to empower healthcare professionals to become true business owners.

Articles 8 to 11

Consumer spend at direct care Health Practitioners

This report provides a first look at Australian household spending patterns across a range of patient care practitioners (excluding GP’s, hospitals, pharmacies) based on transactions made through NAB’s health payment systems.

Aged Care: Navigating a changing investment landscape

This insights paper has been prepared by NAB Corporate Health and JBWere to address the current challenges facing providers and to examine some of the successful strategies being adopted.

NAB and Medfin Health Practitioners’ sentiment survey

The NAB Health Practitioners’ Sentiment survey is designed to gauge how medical practitioners feel about the prospects for their business and industry.

The challenges and the rewards of being a leader in healthcare

An early love of horses almost led Western Health CEO Alex Cockram to become a veterinarian but her great interest in people’s lives, motivations and their resilience inspired her into psychiatry. It’s what’s still inspiring her today.

Articles 12 to 15

Prevention is better than cure with workplace mental health

Evy Gomo, Clinical Manager at Davidson Trahaire Corpsych, shares her top tips for SME owners looking to create psychologically healthy workplaces.

Improve the cash flow of your healthcare practice

Cash flow is the oxygen of business. The more effectively you manage it, the more successful and profitable your practice will be.

Big data heats up the health sector

A commitment to big data is helping the NSW Ministry of Health not only save costs but save lives, from identifying patterns early to ultimately reducing the number of people who end up in the emergency department.

How to manage change in your business

How do you manage change in your business? Find out how to drive change rather than have it forced upon you.

Articles 16 to 19

Create a more successful dental practice in four steps

Research suggests that, for many dentists, practice management is a major challenge. Anita Roubicek, Joint Chief Executive Officer of Prime Practice dental management specialists, discusses the benefits of having a well-run practice and shares her tips for improving performance.

CEO Seat: Dr Jane Thomason on giving back

Public health expert Dr Jane Thomason has spent the past 16 years as Chief Executive Officer of JTA International, the healthcare development consultancy she founded in 1999.

Iraqi asylum seeker turned-surgeon helps Australia's war-wounded walk again

Former refugee Dr Munjed Al Muderis is an orthopaedic surgeon specialising in hip, knee, trauma and osseointegration surgery – a high-tech procedure that has transformed the lives of many amputees, both in Australia and around the world.

Managing the rising cost of an ageing population

In 40 years, about a quarter of Australia’s population will be over 65. Michael Bassingthwaighte, CEO of Peoplecare, explains how a closer relationship between private health funds and GPs could improve patient wellbeing and manage increasing costs.

Articles 20 to 23

Telstra’s huge play in eHealth

Telstra has now invested $237 million in 17 healthcare industry acquisitions, investments and partnerships in order to roll out numerous eHealth initiatives, with the ambition of establishing itself as Australia’s leading eHealth provider.

New strategies for keeping seniors out of hospital

Continued growth in the ageing population is expected to generate business for healthcare providers. Strategic Professor Susan Gordon, South Australian Chair of Restorative Care at Flinders University, explains the benefits of differentiating your services to meet older people’s evolving needs.

Partnerships with Consumers – good practice, good business, good policy

This report looks into the growing trends of digitisation and how that is driving deeper partnerships with consumers. It is based on insights from industry experts, clients, NAB Health’s analysts, plus key strategy executives representing practitioners, pharmacists, and corporate health.

With next-gen wearable tech, doctors gain tools to deliver more intensive care

Wearable technology could improve patients’ quality of life and help medical professionals to provide more tailored care. Associate Professor Vijay Sivaraman discusses the potential benefits, and why widespread adoption could be five years away.

Articles 24 to 27

The new CancerAid app supports patients and their doctors

We talk to one of the developers of the CancerAid smartphone app that helps doctors to personalise their support for cancer patients.

Taking aged care expertise to China

The Royal District Nursing Service (RDNS) was one of the first Australian healthcare organisations to enter China. Executive General Manager Dan Woods discusses its success and ongoing opportunities.

The changing landscape of community pharmacy

How can pharmacies evolve with changing times? NAB research has identified three important metrics for community pharmacies to keep an eye on to improve productivity. They include Stock turnover, dispensary to sales ratio and wage costs for sales ratio.

Six strategies for creating a safer medical practice

Medical practitioners often put their patients first – but the price could be compassion fatigue. Dr Frank Jones, President of the RACGP, and Dr Frank Meumann, President of the region’s Balint Society, explain how sharing experiences can have a positive impact.

Articles 28 to 31

Sharing experiences can positively impact mental health

Medical practitioners often put their patients first – but the price could be compassion fatigue. Dr Frank Jones, President of the RACGP, and Dr Frank Meumann, President of the region’s Balint Society, explain how sharing experiences can have a positive impact.

Physio industry builds social media muscle

The peak representative body for Australia’s physiotherapists is using social media as a valuable tool to engage and benefit its members, but also to boost awareness of the profession and its role in the community.

Marketing-savvy physio brings flexible thinking and fresh energy to aged care

Nick Heywood-Smith and his wife Nikki explain how they built Wellness and Lifestyles Australia into a one-stop shop for allied health services

How VHA is using Twitter to build its profile

The Victorian Healthcare Association (VHA) explains how it’s using Twitter to interact with members and influencers in its sphere.

Articles 32 to 35

How to recruit the best people for your business

Finding and keeping the right people is fundamental to the success of any business. Gavin O’Meara, Manager of People and Culture at Ramsay Health Care, explains how planning, preparation and ongoing support can help you build an engaged and productive team.

Hospital boss attributes health of her career to great mentors

Named CEO Magazine’s 2015 Chair of the Year, Monash Health’s Barbara Yeoh says her successful career was shaped by the support and guidance of strong mentors.

Healthy benefits from new domain names

A host of new domain name extensions are providing health practitioners with new branding and search marketing opportunities, as well as creating a level of trust and credibility for the overall sector.

GPs take on the role of managing multidisciplinary care

Managing chronic conditions is a complex process. GP Tim Koh, co-owner of the Ocean Keys Family Practice in Western Australia, discusses how a multidisciplinary approach can help patients to take better care of themselves and why a GP is best placed to co-ordinate the team.

Articles 36 to 39

From pet project to successful vet practice

After co-founding the first privately run specialist veterinary practice in Sydney, Dr Sarah Goldsmid swam against the tide of the GFC and expanded her business. A finalist in last year’s Telstra Business Women’s Awards, she explains how a passion for surgery continues to drive her success.

Experience and personal passion drive new Head of NAB Health

Digital innovation as well as increasing demand for Australia’s health expertise overseas are two of the big opportunities ahead for the local healthcare sector, says NAB Health’s new General Manager, Cameron Fuller.

Eyes through the sky

Professor Yogesan Kanagasingam, Research Director of the CSIRO’s Australian e-Health Research Centre, is using the NBN Satellite to conduct remote eye screening in remote indigenous communities. He’s expanded the reach of the Remote-I platform to China.

Create a positive first impression with your waiting room

Your waiting room can influence how your patients feel about you and your practice. Caroline Chaplin, Director of Rooms With Style, explains how colour, lighting and soft furnishings can help you convey the right message in a cost-effective way.

Articles 40 to 43

Designing hospitals for optimal health

Recognition that the environment in which patients are treated makes a big difference to how successful the outcomes are is driving hospital design, according to Conrad Gargett’s Managing Director Bruce Wolfe, a firm believer in what’s known as ‘Salutogenic Design’.

Cloud computing in general practice

Cloud computing can reduce practice costs and increase efficiency but, as yet, only a minority of general practices have embraced the technology. Dr Nathan Pinskier and NAB’s cloud computing expert Tim Palmer discuss the benefits, current limitations and the potential for change.

Ceo Seat: Trish Hogan on transforming Pindara Private Hospital

As CEO of Pindara Private Hospital for the past seven years, Trish Hogan has steered more than $110 million worth of development, transforming the Ramsay Health Care-owned operation into the largest and most comprehensive private hospital on the Gold Coast.

Calls for pharmacists to expand their role

An expanded role for pharmacists could reduce pressure on GPs and emergency departments. George Tambassis, National President of the Pharmacy Guild of Australia, and GP Kean-Seng Lim, who has a pharmacist in his practice, discuss the benefits for patients, health practitioners and the public purse.

Articles 44 to 47

Building sustainable relationships for care in the home

There’s a growing need for in-home care services and we are seeing more private operators come into the sector. Caroline Ucherek and Sheree Gover from CJU Medical Marketing share their tips for driving business growth by building relationships with clients, their families and referrers.

Broadening pharmacy revenue beyond dispensary income

Ainslie Chemmart Compounding Pharmacy’s Colette Needham is embracing the challenges facing the pharmaceutical industry by positioning the pharmacy as an all round destination for health and wellbeing.

Australia-China healthcare opportunities

One of China’s two millennial goals, which mark the hundredth anniversary of the establishment of the Communist Party, is to complete a transition to what it calls a ‘middle income’ country by 2020-21. Keeping this all-important emerging middle class happy and healthy will be...

Aussie vet brand retrains a tough audience to be positive on social media

Vet4Pets has created a community-centric social media strategy, tapping into its strong ties with the local area as well as bringing the brand’s motto, ‘Family Vets for Family Pets’, to life. Vets4Pets Business Manager Carole Benassy shares her top tips for using social media.

Articles 48 to 51

A practice manager takes care of the business

The right practice manager can improve the profitability and viability of a practice. GP Philip Gribble of the Clare Medical Centre and Gillian Leach, National CEO of the Australian Association of Practice Management, discuss the benefits of employing someone to take care of business.

The cash flow improvement calculator

See how even small changes could have a big effect on your cash flow.

Articles 52 to 55

Subscribe to receive monthly health news

Insights, trends and tips specific to the healthcare sector

NAB & Xero

Manage your bank feeds online with Xero and NAB Internet Banking.

Learn more

An all-in-one EFTPOS payment and claiming solution, HICAPS is an integral part of NAB Health. HICAPS helps make Medicare administration easier to manage in your practice.

Learn more

Let's talk

We’re ready to help

Have us call you
Looking for a specialist?
Tell us about your experience