- Use our online application form to request a basic NAB Connect profile. This will automatically include all accounts established under your business profile, as well as services like domestic and international payments, BPAY, account reporting, bulk payments and payroll, online statements and enhanced self-service functions.
- One of our specialists will contact you within two business days to finalise set up of your account. At this time you’ll also have access to view your accounts and create payments. We call this type of access the General User (see below for further details).
- Once you download your mobile token to your iOS or Android device or receive your physical token in the mail (usually 5 – 7 business days) you will have full access. We call this full access the Security Officer (see below for further details) which will allow you to authorise payments and configure your NAB Connect via our self service functions.
- If your business is a complex structure, you may wish to complete the Delegated Authority Form and have a NAB Connect specialist talk you through your initial set up.
These users can view account balances and generate reports, create payment instructions for approval and add or amend beneficiary and biller details. General users cannot authorise payments.