Customer Case Study - The Food Purveyor
Meet Nicole Newman, owner of hamper business The Food Purveyor in Geelong. After having to take a redunancy package from her employer, Nicole identified a gap in the hamper market and decided to take the leap and start her own business. Originally the business was operated out of her own home, however over the last two years, substantial growth - much of which has come from winning a national contract with Target - has lead her to expand into a factory and employ more staff. Nicole is passionate about Australian produce and supporting other local 'mum and dad' businesses.
Whilst Nicole sources locally, she sells nationally, thanks to social media and a slick online store. You will also hear Nicole explain how she's using NAB's new mobile payments technology 'NAB Now' to accept payments from customers using her smartphone when she's out and about at local markets and making deliveries. This has helped her spend less time on administrative tasks like issuing invoices, chasing payment and sending out receipts.