Customer Case Study - Travelling Fit
We met Mari-Mar Walton, founder and owner of Travelling Fit, a unique travel agency based in the NSW coastal town of Terrigal. In 2000 Mari-Mar decided to combine her passion for marathon running and her work as a travel agent, and formed Travelling Fit, a travel agency for people who run marathons, half-marathons and various other adventure races.
Mari-Mar explains how she set-up the business and the challenges faced, including finance, juggling multiple commitments and hiring staff. When it comes to market awareness, she says that a website is vital because it acts as her shopfront. You'll also hear about the challenges Travelling Fit faces with fluctuating international currencies and how Mari-Mar's business banker is working with her to manage this.