Our outsourced service providers

Outsourced service providers are third party companies we work with to provide services to our customers using the Australian Consumer Data Right (CDR) framework, and CDR data.

As an accredited data recipient participating in the CDR framework, we must give our customers details of all outsourced service providers we provide CDR data to.

Frollo Australia Pty Limited

Frollo, opens in new window is an accredited data recipient. We use Frollo to help us collect CDR data from data holders and manage CDR consents. This means that with your permission, Frollo will collect your data from the financial institution of your choice and pass it straight to NAB.

In providing these services, Frollo collects personal information, account information, account balances and details, and transaction details on our behalf.

Frollo deletes your CDR data after it has provided the services to us, and doesn’t use it for any other purpose.

Illion Open Data Solutions

Illion, opens in new window is an accredited data recipient. We use illion to help us categorise CDR data, so that we can provide personalised insights and services to help you understand your CDR data, support you with your financial goals, or assist you with home loan or other product applications. In providing these services, Illion receives transaction details from us.

Illion deletes your CDR data after it has provided the services to us, and doesn’t use it for any other purpose.

Important information