Personal banking fees

NAB has a proud track record in making banking fairer for all Australians. Our approach to fees and charges is based on the following guiding principles:

  • Value - fair fees and charges that deliver competitive value to our customers.
  • Choice and Access - products and services that provide flexibility and choice in how and when customers bank with us.
  • Simplicity and Transparency - simpler and fewer fees that are well understood by our customers and bankers.

Contents

A guide to fees and charges - personal banking fees

What's in this guide?

This guide covers the fees that may apply for a range of our personal accounts and services. It only applies to NAB branded products and services unless we have specifically advised you otherwise. You can use this guide to identify which fees may apply to you and ways you may reduce or avoid these fees.

Section 1 details the fee structure for NAB Transaction and Savings accounts and NAB Visa Debit card.

Section 2 details the fee structure for service fees.

Sections 3-6 cover the remaining fees which could apply to your account including fees relating to loans and lending, and government taxes and charges. We pass on government charges and taxes to customers at the time they are payable. These taxes may change at any time.

There is a separate fees and charges guide for business banking products.

How this guide fits with other documents

This document forms part of the terms and conditions for these products, along with the other documents detailed below:

  Documents that make up the Terms and Conditions for this product, along with this document
NAB Personal Transaction and Savings Products
Documents that make up the Terms and Conditions for this product, along with this document
  • NAB Personal Transaction and Savings Products terms and conditions
  • Indicator Rates – Deposit Products
NAB Internet Banking
Documents that make up the Terms and Conditions for this product, along with this document
NAB Internet Banking terms and conditions
NAB Telephone Banking
Documents that make up the Terms and Conditions for this product, along with this document
NAB Telephone Banking terms and conditions
NAB Electronic Banking (card based)
Documents that make up the Terms and Conditions for this product, along with this document
NAB Electronic Banking (card based) terms and conditions
NAB Cash Manager
Documents that make up the Terms and Conditions for this product, along with this document
  • NAB Cash Manager terms and conditions
  • Indicator Rates – Deposit Products

If you haven't already received a copy of each of these items for your product, please let us know.

Any questions?

If you have any questions simply visit your nearest NAB branch or phone us on 13 22 65, 7 days a week.

Section 1 - Transaction and Savings Accounts - Fee Summary Table

Transaction and Savings Accounts - Fee Summary Table

Package Benefits

NAB Portfolio Facility/NAB Private Portfolio Facility: A Portfolio/Private Portfolio Facility and linked sub accounts are exempt from service and transaction fees.

Non-NAB ATM: Fees may apply to transactions at ATMs operated by other ATM networks.

NAB Platinum Visa Debit card fees

$10 per month per card1

NAB Visa Debit Card Fees

$20 per request to change card colour

1 The first monthly fee will be charged when you request a NAB Platinum Visa Debit card and then each subsequent month thereafter.

Section 2 - Service Fees

Account Related Services

Overseas access

  NAB Visa Debit card, NAB Platinum Visa Debit card, NAB Debit card or linked NAB Credit card1
ATM cash withdrawal2
NAB Visa Debit card, NAB Platinum Visa Debit card, NAB Debit card or linked NAB Credit card1
$5 per withdrawal3
Balance enquiry2
NAB Visa Debit card, NAB Platinum Visa Debit card, NAB Debit card or linked NAB Credit card1

$1 per enquiry3

1For transactions with a NAB Credit card accessing linked transaction account.

2These fees will not apply to NAB Flexiplus Mortgage accounts or NAB Portfolio Facility/NAB Private Portfolio Facility sub accounts.

3Includes a Visa scheme fee charged to NAB and on charged to you.

International transactions

International transactions refer to using your card overseas including overseas ATM cash withdrawals or, using your account in Australia but the goods or service provider (commonly referred to as a ‘merchant’), financial institution or entity processing the transaction is located outside Australia.

International transactions are either:

– Single-currency international transaction: where the transaction is made in Australian dollars (AUD)

– Multi-currency international transaction: where the transaction is made in a currency other than Australian dollars (AUD)

International Transaction Fee1,2,3

Single currency transaction – 3% of the Australian dollar amount when the international transaction is charged to your account

Multi-currency transaction – 3% of the Australian dollar amount when the international transaction is charged to your account

Overseas operators may charge you a separate fee to use their ATMs.

1 These fees will not apply to NAB Flexiplus Mortgage accounts or NAB Portfolio Facility/NAB Private Portfolio Facility sub accounts.

2 Includes a Visa scheme fee charged to NAB and on charged to you. This fee is calculated on the converted AUD amount shown on your statement.

3 The International Transaction Fee will not apply to purchase transactions with a NAB Platinum Visa Debit card.

Transaction verification

Less than 1 year since transaction $2.50 per item (minimum $10)
1 year or more since transaction $5 per item (minimum $20)

Cheques

Bank cheques

Issue fee $12 per cheque
Replacement fee $20 per cheque
Repurchase fee $20 per cheque

Cashing of cheques

  Customer Non-Customer
NAB cheque
Customer
$0
Non-Customer
$51
Non-bank financial institution cheque cashed by member
Customer
$3
Non-Customer
$3

1 Fee is not charged if cheque is cashed at home branch.

Deposit books

Multicopy or agency credit $5 per item

Section 3 – Credit card accounts

Credit Card Annual Fees

Accounts opened prior to 1 December 2000 will be charged an annual fee in January each year. Accounts opened from 1 December 2000 will be charged the first annual fee when you accept the credit card agreement and then annually in the same month thereafter.

Credit Card Annual Fees

NAB Rewards Signature Card $295 p.a.
NAB Rewards Platinum Card
$195 p.a.
NAB Low Fee Platinum Card $90 p.a.
NAB Low Fee Card $30 p.a.
NAB Low Rate Card  $59 p.a.
NAB Qantas Rewards Signature Card $395 p.a.
NAB Qantas Rewards Premium Card  $250 p.a.
NAB StraightUp Card2 Not applicable 
NAB Velocity Rewards Premium Card1 $150 p.a.
NAB Velocity Rewards Card1 $95 p.a. 
NAB flybuys Rewards Card1 $95 p.a. 
NAB Rewards Classic Card     $95 p.a. 
NAB Qantas Rewards Card1 $95 p.a. 
NAB Qantas Plus Card1 $145.50 p.a. 
NAB Visa Mini1 $40 p.a. 
NAB Low Rate Platinum Card1 $100 p.a. 
NAB Low Rate Platinum Card1
(Previously ‘NAB Low Rate Premium Card’)
$59 p.a. 
NAB Premium Card1 $90 p.a. 
NAB Visa One     $30 p.a. 
NAB Visa One Fee-Free1 Nil

1 Product not for sale.

2 A monthly fee applies to the NAB StraightUp Card – see below.

The annual fee is waived for cards included in a NAB Tailored Home Loan Package1, NAB Choice Package2, Private Tailored Package, NAB Introductory Rate Home Loan1, Homeowner’s Package1, Portfolio Package and Private Portfolio Package for the life of the Package.

When a package is cancelled/terminated, the annual card fee will be debited after the Package ends and then annually in the same month thereafter.

The following cards included in NAB Shareholder’s Benefit will have the credit card annual fee waived: NAB Rewards Classic Card, NAB Rewards Platinum Card, NAB Low Fee Card, NAB Low Fee Platinum Card, NAB Qantas Rewards Card, NAB Qantas Rewards Premium Card, NAB Velocity Rewards Card, NAB Velocity Rewards Premium Card and NAB flybuys Rewards Card.

1 Not for sale.

2 The NAB Choice Package Home Loan is no longer available for sale from 23 February 2023 for broker customers, from 17 March 2023 for retail (direct to bank) customers and from 18 August 2023 for customers with a Business or Private Wealth relationship with NAB, unless they have a current NAB Choice Package which is established before the respective off-sale date (and which remains ongoing).

Credit Card Monthly Fees

A monthly credit card fee applies to the NAB StraightUp Card. The amount of the monthly fee will depend on your credit limit. View the table below for fee information.

Credit limit is $1,000 $10 per month
Credit limit is between $1,001 and $2,000 $15 per month
Credit limit is between $2,001 and $3,000  $20 per month

The monthly fee won’t be charged when there’s no amount owing and the card hasn’t been used during the relevant statement period.

NAB International Transaction Fee

The following NAB International Transaction Fees apply to all credit card accounts, except the NAB Visa One Fee-Free and the NAB StraightUp Card.

International transactions are transactions where the merchant, financial institution, or entity processing the transaction is located outside Australia. These transactions are either:

  • Single-currency international transaction: where the transaction is made in Australian dollars (AUD).

  • Multi-currency international transaction: where the transaction is made in a currency other than Australian dollars (AUD).

Visa Card Scheme
Transaction Type NAB International Transaction Fee1
Single-currency 3%
Multi-currency  3%

1 The NAB International Transaction Fee includes a fee charged by the Card Scheme to NAB (and on charged by NAB to you), calculated on the converted AUD amount shown on your statement.

Cash Advance Fees

Cash Advance fees apply to all credit card accounts, except NAB Visa One Fee-Free.

Note: Cash advances aren’t allowed on the NAB StraightUp Card.

For Cash Advances you will be charged a percentage of the Cash Advance (in Australian dollars) or the minimum fee, whichever is the greater.

For Cash Advance transactions via NAB Internet Banking, if after NAB posts the Cash Advance transaction and any other purchases or payments for that processing day, the balance of the account is in credit, the Cash Advance fee will not be charged. The minimum Cash Advance fee will apply to any other transactions including ATM withdrawals and gambling transactions when your account is in credit balance.

Note: NAB posts purchases and cash advances in that order to your account before posting payments and refunds.

  Cash Advance amount Minimum fee
All channels
Cash Advance amount
3%
Minimum fee
$3.00

Note: In the case of cash advances made in currencies other than Australian dollars, the cash advance amount used to calculate the cash advance fee is the Australian dollar amount posted to your NAB Credit Card account. 
 
You may be charged by the ATM owner where you make a cash advance using an ATM in Australia that doesn’t belong to NAB.

Late Payment Fee

$15 - Debited monthly (if applicable) on or after the day when an amount that is due for payment is not paid on or before its due date, if the balance of the account is $50 or more at the time the fee is debited.1

1 Both the NAB StraightUp Card and the NAB Visa One Fee-Free are exempt from the Late Payment Fee. 

Section 4 – Loans, overdrafts and lending facilities

Loans

We will advise you in writing of any agreed borrowing facility which will cover the interest rate, how and when it is charged, and what fees are payable. Fees typically include an Application Fee and a Loan Service Fee.

Changes to interest rates are advised by press advertisements and appear on your loan account statement. Details of current rates can be obtained from your branch and on nab.com.au.

Application fees are non-refundable upon acceptance of loan or lending facility. If the facility is declined by NAB or not accepted by you, the application fee will be refunded.

Personal Loans

  Application Fee Loan Service Fee
Fixed and Variable Rate Personal Loans
Application Fee
$150
Loan Service Fee
$10 per month. 

Overdraft Facilities

NAB Personal Overdraft Line Fee (formerly Overdraft Line Fee)

Fee is based on approved overdraft limit and is debited to account on the first business day of March and the first business day of September.

Up to $5,000 $35 each whole six month period 
$5,001 - $10,000 $70 each whole six month period 
$10,001 - $20,000  $80 each whole six month period 
$20,001 - $30,000  $140 each whole six month period 
$30,001 - $40,000  $190 each whole six month period 
$40,001 - $60,000  $290 each whole six month period 
$60,001 - $80,000  $400 each whole six month period 
$80,001 - $125,000  $500 each whole six month period 
Over $125,000  0.40% (minimum $500) each whole six month period 

Home Loans and Lines of Credit

The following fees and charges apply to:

  • NAB Home Loan
  • NAB FlexiPlus Mortgage
  • NAB Portfolio Package
  • NAB Private Portfolio Package
Application Fee1 $600
Facility Fee 
(for NAB FlexiPlus Mortgage)
$250 p.a.
  1. For the NAB Tailored Home Loan and loans included in a Package there is no Application Fee or Facility Fee.
  2. For loan products not mentioned in 1, an application fee applies. If you are applying for more than 3 loans at once, you may need to pay a further application fee.

Loan Service Fee

The Loan Service Fee is $8 per month. 

There are no Loan Service Fees for: 

  • Loans included in a Package 
  • NAB FlexiPlus Mortgage 
  • NAB Base Variable Rate Home Loan 

Rate Lock Fee 

Rate Lock allows customers applying for a fixed rate home loan to lock their fixed interest rate for up to 90 days. The fee is available on request. 

Economic costs for fixed rate loans 

Economic costs for fixed rate loans are NAB’s reasonable estimate of our loss (if any) from the prepayment of a fixed rate loan. Economic costs may be payable if you prepay more than $20,000 or close the loan during a fixed rate period or, end your fixed rate period early. 

Packages 

  Annual Package Fee
NAB Choice Package1
Annual Package Fee
$395 
NAB Portfolio Package
Annual Package Fee
$550 
NAB Private Portfolio Package
Annual Package Fee
$550
NAB Private Tailored Package 
Annual Package Fee
$395

1The NAB Choice Package Home Loan is no longer available for sale from 23 February 2023 for broker customers, from 17 March 2023 for retail (direct to bank) customers and from 18 August 2023 for customers with a Business or Private Wealth relationship with NAB, unless they have a current NAB Choice Package which is established before the respective off-sale date (and which remains ongoing).

Documentation Services

 Document preparation and production

Mortgage Discharge Fee
Includes preparation of discharge, attending settlement and lodgement of documents where applicable
$350 
Production of documents
To permit registration by other parties
$150 

Company/Business name searches 

Company name search  $40 per search (inclusive of Registrar's Fee) 
Business name search  $40 per search (inclusive of Registrar's Fee) 

Section 5 – Other service fees

Payable and debited when the transaction occurs or service is provided.

International Payments

Outward

International cheques/drafts - issued
Refund and Repurchase $201

1 Any overseas bank charges incurred will be charged to the customer.

International money transfers - sent
International money transfer via NAB Internet Banking (in foreign currency) $02
International money transfer via NAB Internet Banking (in Australian dollars)  $302
Banker assisted $30 
Requested by email or fax

Email and fax written instructions will only be acted on where Email/Fax Authority is held

$35 
Request for cancellation of international money transfer

Any cancellation request will be subject to the agreement of the beneficiary, whether that beneficiary is the intended beneficiary or not 

$201

1 Any overseas bank charges incurred will be charged to the customer.

2 In most cases, NAB will pay overseas bank charges on your behalf. However, in some instances beyond NAB’s control, overseas banks will directly deduct these overseas bank charges from the money you send instead.

Inward 

International cheques/drafts - received 
Dishonour of overseas cheques  $301

1 Any overseas bank charges incurred will be charged to the customer. 

International transfers - received 

Overseas parties that direct a payment to NAB may charge NAB a commission in respect of these transfers, which are included in our fee. Our fee also depends on the currency of the transfer. This fee is usually deducted from the amount paid. In some cases, the sending party may instruct NAB to charge our fee to them. Where NAB does this, NAB will not charge the payment beneficiary and may charge the sending bank a higher amount than set out below. 

Transfers to NAB in Australian or overseas currency 
Deposited to NAB account  Up to $15 
Deposited to non-NAB account (NAB acting as intermediary)  Up to $30 
Transfer of overseas currency received by NAB and transferred to another bank unconverted, or transfers of Australian currency received by NAB and transferred to an offshore bank  Up to $35 

Other

Enquiries regarding payment (international cheques/drafts and international money transfers)

NAB does not charge a fee for general enquiries or investigations, at a customer request, that require messaging to/from an overseas or correspondent bank. However, any overseas bank charges incurred will be charged to the customer.

NAB Foreign Currency Account 

Foreign currency account fees 

Intra account transfers $30 Banker assisted
Foreign currency holding fee A fee may be charged on large balances in currencies where the account balance is more than the threshold amount set by NAB. The relevant fee and threshold amounts over which the fee is charged can be found on NAB’s website. The threshold amounts and currencies may change as market conditions change.

Other Banking Services 

Bank Guarantee (also known as Guarantee by Bank) 

Issuing fee  Available on application 
Service fee/half-yearly fee  Available on application 
Foreign currency bank guarantee fees  Available on application 

Certificates1

Certificate types  Fee
  • Bank confirmation audit requests 
  • Bill holdings 
  • Comprehensive certificates supplied for audit 
  • Deeds and documents held 
  • Goods shipped 

Each certificate at an hourly rate of 

$90 per hour (minimum $70 per certificate) 

Note: Charge will apply whether documents are held as security or otherwise, and for confirmation of previous certificates. 

1 This fee does not apply to any credit contract with NAB to which the National Credit Code applies. 

Credit transfers 

  Customer  Non-Customer
Transfers to other bank 
Customer 
$5 
Non-Customer
$5 
Plus cash handling fee
Customer 
$0 
Non-Customer
1.50%  on total cash amount 

Encashment/Negotiation advices 

Fee  $20 per advice. Free for accounts without cheque access. 

Legal fees 

Fees incurred with external lawyers may be at your cost. 

Miscellaneous services1

Charge rate for services not otherwise provided for in this guide. $90 per hour (minimum $70) 

1 This fee does not apply to any credit contract with NAB to which the National Credit Code applies. 

Real Time Gross Settlement (RTGS) – Domestic Telegraphic Transfer 

Fee  $35 

Note: Where Real Time Gross Settlement instruction is received via letter, email or fax, funds transfer fee - email or fax request will also apply (see Section 5). 

Section 6 – Government taxes

Goods and Services Tax (GST)

The 'GST Clause' below applies to any fees and charges in this guide that are subject to GST but are not expressed to be 'GST inclusive'. NAB reserves the right to apply the 'GST Clause' to all fees in this guide if there is a change to the GST rate or to whether or how GST applies to a service identified in this guide.

GST Clause

If NAB is liable to pay GST or any similar tax on a supply made in connection with a service referred to in this guide, then the Customer agrees to promptly on demand pay NAB an additional amount equal to the consideration payable for the supply, multiplied by the prevailing GST rate.

Definition of GST

'GST' a Goods and Services Tax or any similar tax imposed in Australia

General advice warning

The products covered by this fees guide are issued by National Australia Bank Limited (NAB).

Any advice in this guide has been prepared without taking into account your objectives, financial situation and needs. Before acting on any such advice, you should consider whether it is appropriate for your circumstances.

You should also consider the Product Disclosure Statement or other disclosure document, available from NAB, before making any decisions regarding the products covered in this guide.

For more information call 13 22 65, 7 days a week, visit us at nab.com.au or ask at your local branch.

Hearing impaired customers with telephone typewriters can contact us on 13 36 77

©2022 National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686 00095A0722

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