The contact details recorded in Internet banking represent your residential mailing address. You can update your contact details or your email address at any time from within NAB Internet Banking if you are registered for SMS Security or BPAY ViewTM. If you wish to change your primary mailing address, please contact 13 22 65 or visit your local branch.
How to change your contact details
To change your contact details from:
outside the Settings/Mailbox service
roll your cursor over Settings/Mailbox on the main menu and select My details
within the Settings/Mailbox service
click the My details sub-menu option
View and update your contact details.
Note: Customers who are not registered for SMS Security will only be able to update their Preferred name and Online Communications details
are registered for SMS Security
Confirm the details are correct and enter the SMS code you receive on your mobile phone into the SMS code field
are not registered for SMS Security
Your details will be updated successfully
Note: Contact details are able to be updated between 7am and 10pm daily
TM BPAY View is registered to BPAY Pty Ltd ABN 69 079 137 518