A guide to fees and charges

Personal banking fees
Effective 22 January 2010

Contents

Section 1 Transaction and Savings Accounts

• NAB Transaction and Savings Accounts Fee Summary Table
• Summary of Fee structure for account with fee rebate
• Fee Exemptions and Definitions
• NAB Visa Debit Card Fees

Section 2 Service Fees

• Account Related Services
• Cheques

Section 3 Fixed Income Bonds

• Fixed Income Bonds

Section 4 Credit Card Accounts

• Credit Card Accounts
• Credit Cards – Other Fees

Section 5 Loans, Overdrafts and Other Lending Facilities

• Loans
• NAB FlexiPlus Mortgage Facilities
• NAB Home Equity Line of Credit Facilities
• NAB Portfolio Facilities
• Packages
• Overdraft Facilities
• Other Lending Facilities
• Documentation Services
• Legal Fees

Section 6 Other Service Fees

• International Services
• Safe Custody Services
• Other Banking Services

Section 7 Government Taxes

• Goods and Services Tax (GST)

A guide to fees and charges – personal banking fees

To the extent that this document contains information on fees and charges relating to the following NAB products:

• NAB Personal Transaction and Savings Products
• NAB Fixed Income Bond
• NAB Internet Banking
• NAB Telephone Banking
• NAB Electronic Banking (card based)
• NAB Investment Cash Manager
• NAB Cash Manager

this document forms part of the terms and conditions or where applicable the Product Disclosure Statement (PDS) for each of these products, along with:

• the document titled ‘Product Disclosure Statement including Terms and Conditions’ or ‘Terms and Conditions’ for the relevant product; or
• the document titled ‘Product disclosure Statement including Conditions of Use for Electronic Banking (card based)’ for NAB Electronic Banking (card based); and
• for NAB Personal Transaction and Savings Products, the document titled ‘Indicator Rates – Deposit Products’
• for NAB Fixed Income Bond, the document titled ‘Indicator Rates – Selected Term Deposit Products’
• for NAB Investment Cash Manager, the NAB Investment Cash Manager Product Disclosure Statement including Terms and Conditions and the document titled ‘Indicator Rates – Deposit Products’
• for NAB Cash Manager, the NAB Cash Manager Terms and Conditions and the document titled ‘Indicator Rates – Deposit Products.’

These documents together make up the Terms and Conditions or PDS for the relevant product. If you have not already received copies of each of these items for your product, please let NAB know.

Any advice in this document has been prepared without taking into account your objectives, financial situation or needs. Before acting on any advice in this document, National Australia Bank Limited (NAB) recommends that you consider whether it is appropriate for your circumstances.

NAB also recommends you consider the Product Disclosure Statement or other disclosure document, available from NAB, before making any decisions regarding any of the products listed on page 3. The above products are issued by National Australia Bank Limited.

This guide covers the range of personal accounts and services available from NAB and the fees which may apply. By using this guide you will be able to identify which fees may apply to you and ways you may reduce them.

Section 1 details the fee structure which will apply to NAB Transaction and Savings accounts and NAB Visa Debit card.

Section 2 details the fee structure which will apply to Service Fees which could apply to your account(s).

Sections 3-6 cover the remaining fees which could apply to your account(s) including fees relating to loans and lending facilities and state government taxes and charges.

NAB’s Business Banking Fees – ‘A Guide to Fees and Charges’ brochure details the range of accounts and services to business customers which are not listed in this brochure.

Where government charges and taxes apply, these are passed on to customers. A summary of these taxes is included in this brochure. These taxes may change at any time.

These charges and taxes are payable at the time that they are incurred and will be debited at a time NAB chooses. However, they will not be debited until they become payable.

The fees in this brochure do not apply to accounts with MLC, National Financial Management, Homeside or Bank of New Zealand Australia (BNZA), unless these fees have been specifically incorporated into the terms and conditions for those accounts or specifically referred to in correspondence or notices to you about your account.

Our staff will be pleased to provide any further information you may require. Simply call into your nearest branch or phone us on 13 BANK (13 22 65) Monday to Friday, from 8am to 8pm EST.

Definitions

Monthly Account Service Fee: The fee payable on the last banking day of a month and debited at any time after that, usually no later than on the first banking day of the following month.

Non-NAB ATMs: Includes any balance enquiry or withdrawal from an ATM which does not belong to NAB.

EFTPOS: Lets you pay for goods or services and may let you withdraw cash at the same time, directly from your NAB deposit accounts or credit card. When NAB refers to EFTPOS this includes non-NAB branded machines.

Overseas Access: Access to overseas ATMs and purchases have additional charges. Refer to Section 2: Service Fees for further information.

ATM Owner Fee: The fee that an ATM owner will charge you to use their ATM in Australia. Includes any withdrawal, cash advance or balance enquiry you make at an ATM not belonging to NAB or the rediATM network. You will be notified of that fee at the time of the transaction.

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Section 1

Transaction and Savings Accounts – Fee Summary Table

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Fee Exemptions and Definitions

Fee Exemptions NAB Choice Package: NAB Gold Banking accounts that

Relationship (Footings):

Available subject to NAB discretion and customer application to NAB. Only NAB Smart Reward Saver customers may apply and must demonstrate a combined balance of $35,000 or more in a single or joint personal account(s) and loan(s) on the final banking day of the preceding month. Approved applicants will be exempt from monthly account service fees.

Package Benefits

NAB Choice Package: NAB Gold Banking accounts that form part of this package are exempt from monthly account service fees.

NAB Private Tailored Package: NAB Gold Banking accounts that form part of this package are exempt from monthly account service fees.

NAB Portfolio Facility: A NAB Portfolio Facility and linked Sub Accounts are exempt from transaction fees. An ATM Owner Fee, as determined by the ATM operator and presented at the time of the transaction, may apply.

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NAB Visa Debit Card Fees

1 The first annual fee will be charged when you request a NAB Visa Debit card or NAB Gold Visa Debit card and then annually in the same month thereafter.

2 Product no longer for sale.

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Section 2
Service Fees

Account Related Services

1 These fees will not apply to NAB Gold Banking accounts, NAB Flexiplus Mortgage accounts or NAB Portfolio facility subaccounts.

2 For transactions accessing linked transaction or savings accounts.

Periodical payments

Periodical payments between specified accounts are exempt under NAB Choice Package1, NAB Tailored Home Loan Package2, Private Tailored Package, Portfolio Package and Private Portfolio Package.

1 For NAB Choice Package account holders, no fee is charged for periodical payments established on or before 25 May 1997 (including to non-NAB accounts).

2 NAB Tailored Home Loan Package no longer for sale.

3 Periodical payments are not available for Personal Project Loans.

4 No fee is charged for transfers from any of a Choice Package holders’ personal NAB accounts to any NAB accounts (including NAB subsidiaries).

1 Cheques reported stolen are exempt from this fee if a copy of the police report is provided.

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Cheques

1 This fee will be waived for customers withdrawing $1,000 or more from their NAB Smart Reward Saver or NAB Smart Junior Saver account. For NAB Portfolio Facility Linked Sub Accounts the fee arrangements set out in Section 5 will apply.

2 Fee is not charged if cheque is cashed at home branch.

Dishonoured cheques

See Dishonoured items under Account Related Services.

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Section 3
Fixed Income Bonds

Fixed Income Bonds (for accounts opened prior to 8 November 2001)

No monthly maintenance or transaction fees.

The deposit may not be prepaid prior to maturity.

However, if you have a genuine need, NAB will consider prepayment. There may be an adjustment to principal and/or interest on prepayment and a Prepayment Fee must be paid.

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Section 4
Credit Card Accounts

Credit Card Accounts
Credit Card annual fees

Accounts opened prior to 1 December 2000 will be charged an annual fee in January each year. Accounts opened from 1 December 2000 will be charged the first annual fee when you accept the credit card agreement and then annually in the same month thereafter.

* NAB Visa One Fee-Free and NAB Visa One replaced the respective Bankcard products. Velocity NAB Standard Card replaced the Velocity NAB Visa Card and Velocity NAB Gold Card replaced Velocity NAB Gold American Express Card.

** Product no longer for sale.

™ Ant is a Trademark of National Australia Bank Limited ABN 12 004 044 937.

® American Express is a registered trademark of American Express Company.

® MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.

The annual fee is waived for cards included in a NAB Tailored Home Loan Package,1 NAB Choice Package, Private Tailored Package, NAB Introductory Rate Home Loan, Homeowner’s Package,1 Portfolio Package and Private Portfolio Package for the life of the Package. When a package is cancelled/ terminated, the annual card fee will be debited after the Package ends and then annually in the same month thereafter.

Cards included in NAB Shareholder’s Package will have the Credit Card annual fee waived for the next annual fee period, if net purchases on the relevant account during an annual fee period exceed $4,000 on NAB Ant American Express Card with Rewards1, Standard MasterCard, Visa Classic, Velocity NAB Standard Card and Velocity NAB Gold Card accounts and $7,500 on Gold MasterCard, Visa Gold Card, Gold Rewards Visa Card1, Gold Rewards MasterCard1, NAB Gold Ant American Express Card with Rewards1, Velocity NAB Gold American Express Card and NAB Qantas Gold Card accounts.

1 No longer for sale.

1 If your NAB Gold Rewards credit card account is part of a NAB Choice Package, or NAB Private Tailored Package or Portfolio Package or Private Portfolio Package arrangement the Program fee is waived for the life of the Package. The fee will be debited when your Package ends and then annually in the same month thereafter.

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Credit Cards – Other Fees

The following fees and charges apply to all credit card accounts, unless otherwise indicated.

1 Gold and Platinum card accounts are exempt from the Lost/Stolen Card Replacement Fee.

NAB Visa One Fee-Free is exempt from Repeat Statement Fee, Production of Transaction Evidence Fee, Lost/Stolen Card Replacement Fee, Overseas Payment Order Purchased Fee and NAB Processing Fee.

NAB International Transaction Fee

The following NAB International Transaction Fees apply to all credit card accounts, except NAB Visa One Fee-Free.

Single Currency Transaction: A transaction made in Australian dollars with an internationally-designated merchant.

Multi Currency Transaction: A transaction made in a currency other than Australian dollars with an internationally or Australian-designated merchant.

1 Includes a NAB Processing Fee of 1.50% plus any Card Scheme Fee charged to NAB and on-charged to you. This Fee is a percentage of the converted AUD amount shown on your statement.

2 American Express Multi-Currency transactions are subject to an American Express Currency Conversion Factor of 1.00% of any USD transaction amount or any USD equivalent amount for transactions made in non-USD. This Factor is included in the converted AUD amount shown on your statement.

Cash Advance Fees

The following cash advance fees apply to all credit card accounts, except NAB Visa One Fee-Free.

For Cash Advances via the Channels listed below you will be charged a percentage of the Cash Advance (in Australian dollars) or the minimum fee, whichever is the greater.

However, if after NAB posts the Cash Advance transaction, the balance of your account is in credit or zero, the minimum fee amount for the Channel used will apply.

Note: NAB posts purchases and cash advances in that order to your account before posting payments and refunds.

1 In the case of cash advances made in currencies other than Australian dollars, the cash advance amount used to calculate the cash advance fee is the Australian dollar amount posted to your NAB Credit Card account.

2 American Express cards are not accepted at non-NAB branches, Travelex or Australia Post (bank@Post) outlets.

Late Payment and Overlimit Fees

1 NAB Visa One Fee-Free is exempt from the Late Payment Fee.

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Section 5
Loans, Overdrafts and Other Lending Facilities

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Loans

We will advise you in writing of any agreed borrowing facility which will cover the interest rate, how and when it is charged, and what fees are payable. Fees typically include an Application Fee and a Loan Service Fee.

Changes to interest rates are advised by press advertisements and appear on your loan account statement. Details of current rates can be obtained from your branch.

Application fees are non refundable upon acceptance of loan or lending facility. If the facility is declined by NAB or not accepted by you, the application fee will be refunded.

Personal Project Loans – Other Fees

NAB International Transaction Fee Home Loans

Single Currency Transaction: A transaction made in Australian dollars with an internationally-designated merchant.

Multi Currency Transaction: A transaction made in a currency other than Australian dollars with an internationally or Australian-designated merchant.

1 Includes a NAB Processing Fee of 1.50% plus any Card Scheme Fee charged to NAB and on-charged to you. This Fee is a percentage of the converted AUD amount shown on your statement.

Home Loans

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NAB FlexiPlus Mortgage Facilities

1 For loans included in a NAB Choice Package or a Private Tailored Package the Application Fee is waived.

2 Application Fee includes up to 2 home loan applications, provided they are applied for at the same time and are over the same security. Includes variable and fixed rate home loans.

3 For loan contracts included in a NAB Choice Package, Homeowners Package (no longer for sale), Portfolio Package and Private Portfolio Package, Private Tailored Package, the Switch Fee does not apply.

4 For loans included in a NAB Choice Package or a Private Tailored Package the facility fee is waived.

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NAB Home Equity Line of Credit Facilities

1 Application Fee includes up to 2 home loan applications, provided they are applied for at the same time and are over the same security. Includes Flexiplus mortgage facilities and variable and fixed rate home loans.

2 The service fee is not payable if, during the period from the last business day of the previous month and the second last business day of the current month, a) the unpaid balance of the account for each day is at least 80% of your facility limit, and b) you have not exceeded your facility limit and are not in default.

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NAB Portfolio Facilities

1 For the avoidance of doubt the service fees set out in Section 2 will apply to NAB Portfolio Sub accounts except where otherwise stated.

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Packages

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Overdraft Facilities

1 NAB Choice Package customers may apply for up to $10,000 Overdraft Protection on their NAB Gold Banking account, with no application or Service Fees. (This is subject to meeting normal credit assessment criteria.)

2 NAB Private Tailored Package customers may apply for up to $50,000 Overdraft Protection on their NAB Gold Banking account, with no application or Service Fees. (This is subject to meeting normal credit assessment criteria.)

Exemptions

• Facilities where:
  – an Application Fee has been charged in February or August.
• Farm Management Accounts
• FlexiPlus Mortgage facilities
• Home Equity Line of Credit

Concession

Fee may be charged on highest limit and not peak debt where:

• Excesses over recorded limit were allowed for less than 15 days during the half year and there was no more than normal work involved in supervision of account;
• A special reason exists, e.g. worthwhile credit funds are held in associated accounts.

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Other Lending Facilities

Applies to Personal/Residential Investment Fixed Rate Interest Only Loan (no longer for sale), Fully Drawn Advance¹ and Instalment Loans¹.

1 These products are no longer available to personal customers for personal purposes.

1 Economic cost is the Bank’s reasonable estimate of its loss (if any) from the early termination of a fixed rate loan or a prepayment.

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Documentation Services

1 Applies to each execution by bank of discharge of Mortgage, preparation of each and production of document to permit registration by other parties, registration of Bills of Sale, registration of Life Policies, registration of Mortgages and stamping of documents which form part of bank security.

2 For NAB Clear Banking Home Loans there are no bank fees payable for Stamping, Registration or Preparation and/or Execution services.

1 Security valuation is the last price quoted at the close of trading on the day before the instruction to establish the holding being issued to the Sponsor, multiplied by the number of shares held.

2 Must be lodged with the Sponsor no later than two (2) business days prior to the ‘ex’ date for any distribution of income or capital from the company.

3 Must be notified to the Sponsor no later than two (2) business days prior to the closing date of the takeover offer.

4 Includes the addition or removal of shares to the Mortgagor’s HIN, but excludes the initial receipt of one or more lines of shares at the establishment of the facility and any holding altered by a corporate action, i.e. bonus, rights and Dividend Reinvestment Plan issues.

1 For NAB Clear Banking Home Loans there is no Settlement Fee payable.

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Legal Fees

Legal fees for work performed by the Bank’s internal legal department. Please refer to NAB’s Legal Fees and Charges booklet, available on request, for a comprehensive list of legal fees and charges applicable to lending transactions and enforcement matters where legal work is performed by NAB’s internal legal department.

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Section 6
Other Service Fees

Payable and debited when the transaction occurs or service is provided.

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International Payments

1 In section 6 means existing NAB account holder.

1 Fee depends on currency and level of commission paid to overseas bank. Fee may include a commission of up to 50% of total fee eg Fee of $12 for an International Transfer deposited to a NAB account may include a commission of up to $6.

1 Other fees and charges apply to this product in addition to those charged by NAB. For details please refer to Cash Passport Customer Terms and Conditions.

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Safe Custody Services

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Other Banking Services

Transaction Charges

Transactional legal fees will apply where, as a condition of NAB providing a loan, taking a security, consenting to an amendment to a loan or security or providing banking accommodation, legal work is required to be done by NAB’s internal legal department. The legal fee will be disclosed to you by your banker before any legal work is commenced.

1 This fee does not apply to any credit contract with NAB to which the Uniform Consumer Credit Code applies.

2 This fee does not apply to instructions such as Periodical Payments, Direct Debits and Cheques.

1 This fee does not apply to any credit contract with NAB to which the Uniform Consumer Credit Code applies.

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Section 7
Government Taxes

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Goods and Services Tax (GST)

The GST Clause applies to fees and charges that are not expressed as ‘GST inclusive’ in this brochure. However, in the event of a change to the GST rate, NAB reserves the right to apply the GST clause to all fees in this brochure.

GST Clause

If NAB is liable to pay goods and services tax or any similar tax (GST) on a supply made in connection with a service referred to in this brochure, then the Customer agrees to pay NAB (on demand) an additional amount equal to the consideration payable for the supply, multiplied by the prevailing GST rate.

Definition of GST

‘GST’ a goods and services tax or any similar tax imposed This page has been left blank intentionally in Australia.

For more information call 13 22 65 or 13 BANK

8am – 8pm EST, Monday to Friday or visit us at nab.com.au

Hearing impaired customers with telephone typewriters can contact us on 13 36 77