A guide to fees and charges
Personal banking fees
Effective 1 September 2011
Contents
Section 1
Section 2
Section 3
Section 4
Section 5
Section 6
Section 7
A guide to fees and charges - personal banking fees
To the extent that this document contains information on fees and charges relating to the following NAB products:
- NAB Personal Transaction and Savings Products
- NAB Fixed Income Bond
- NAB Internet Banking
- NAB Telephone Banking
- NAB Electronic Banking (card based)
- NAB Investment Cash Manager
- NAB Cash Manager
this document forms part of the terms and conditions or where applicable the Product Disclosure Statement (PDS) for each of these products, along with:
- the document titled 'Product Disclosure Statement including Terms and Conditions' or 'Terms and Conditions' for the relevant product; or
- the document titled 'Product disclosure Statement including Conditions of Use for Electronic Banking (card based)' for NAB Electronic Banking (card based); and
- for NAB Personal Transaction and Savings Products, the document titled 'Indicator Rates - Deposit Products'
- for NAB Fixed Income Bond, the document titled 'Indicator Rates - Selected Term Deposit Products'
- for NAB Investment Cash Manager, the NAB Investment Cash Manager Product Disclosure Statement including Terms and Conditions and the document titled 'Indicator Rates - Deposit Products'
- for NAB Cash Manager, the NAB Cash Manager Terms and Conditions and the document titled 'Indicator Rates - Deposit Products.'
These documents together make up the Terms and Conditions or PDS for the relevant product. If you have not already received copies of each of these items for your product, please let NAB know.
Any advice in this document has been prepared without taking into account your objectives, financial situation or needs. Before acting on any advice in this document, National Australia Bank Limited (NAB) recommends that you consider whether it is appropriate for your circumstances.
NAB also recommends you consider the Product Disclosure Statement or other disclosure document, available from NAB, before making any decisions regarding any of the products listed on page 3. The above products are issued by National Australia Bank Limited.
This guide covers the range of personal accounts and services available from NAB and the fees which may apply. By using this guide you will be able to identify which fees may apply to you and ways you may reduce them.
Section 1 details the fee structure which will apply to NAB Transaction and Savings accounts and NAB Visa Debit card.
Section 2 details the fee structure which will apply to Service Fees which could apply to your account(s).
Sections 3-6 cover the remaining fees which could apply to your account(s) including fees relating to loans and lending facilities and state government taxes and charges.
NAB's Business Banking Fees - 'A Guide to Fees and Charges' brochure details the range of accounts and services to business customers which are not listed in this brochure.
Where government charges and taxes apply, these are passed on to customers. A summary of these taxes is included in this brochure. These taxes may change at any time.
These charges and taxes are payable at the time that they are incurred and will be debited at a time NAB chooses. However, they will not be debited until they become payable.
The fees in this brochure do not apply to accounts with MLC, National Financial Management, Homeside or Bank of New Zealand Australia (BNZA), unless these fees have been specifically incorporated into the terms and conditions for those accounts or specifically referred to in correspondence or notices to you about your account.
Our staff will be pleased to provide any further information you may require. Simply call into your nearest branch or phone us on 13 BANK (13 22 65) Monday to Friday, from 7am to 9pm AEST, and Saturday to Sunday, from 8am to 6pm AEST.
Definitions
Monthly Account Service Fee: The fee payable on the last banking day of a month and debited at any time after that, usually no later than on the first banking day of the following month.
Non-NAB ATMs: Includes any balance enquiry or withdrawal from an ATM which does not belong to NAB.
EFTPOS: Lets you pay for goods or services and may let you withdraw cash at the same time, directly from your NAB deposit accounts or credit card. When NAB refers to EFTPOS this includes non-NAB branded machines.
Overseas Access: Access to overseas ATMs and purchases have additional charges. Refer to Section 2: Service Fees for further information.
ATM Owner Fee: The fee that an ATM owner will charge you to use their ATM in Australia. Includes any withdrawal, cash advance or balance enquiry you make at an ATM not belonging to NAB or the rediATM network. You will be notified of that fee at the time of the transaction.
Section 1
Transaction and Savings Accounts - Fee Summary Table
Fee Exemptions and Definitions
| Monthly Account Service Fee Waiver | Eligible Account(s) | Eligibility Criteria |
|---|---|---|
| Deposit Waiver | NAB Gold Banking | The monthly account service fee is waived if deposit(s) into a NAB Gold Banking account are greater than or equal to the monthly threshold of $5000 calculated on the last banking day of a month. Deposits may include, but are not limited to:
|
Package Benefits
NAB Choice Package: NAB Gold Banking accounts that form part of this package are exempt from monthly account service fees.
NAB Private Tailored Package: NAB Gold Banking accounts that form part of this package are exempt from monthly account service fees.
NAB Portfolio Facility: A NAB Portfolio Facility and linked Sub Accounts are exempt from transaction fees. An ATM Owner Fee, as determined by the ATM operator and presented at the time of the transaction, may apply.
NAB Visa Debit Card Fees
| NAB Visa Debit card and NAB Gold Visa Debit card Annual Fees1 | NAB Classic Banking, NAB Retirement Account NAB eBanking2 | NAB GoldBanking |
|---|---|---|
| NAB Visa Debit card - first two cards | $0 per card | $0 per card |
| NAB Visa Debit card - per additional card | $10 per card | $10 per card |
| NAB Gold Visa Debit card - first two cards | $20 per card | $0 per card |
| NAB Gold Visa Debit card - per additional card | $20 per card | $20 per card |
NAB Visa Debit card and NAB Gold Visa Debit card - other fees
| Production of Transaction Evidence Fee | $5 per item (except where item was not authorised by the cardholder) |
| Lost/Stolen Card Replacement Fee | $20 per card issued in Australia. $100 per card issued overseas. Where second or subsequent replacement card issued in a calendar year. |
| Request to change card colour | $20 per request (applicable to NAB Visa Debit card only) |
1 The first annual fee will be charged when you request a NAB Visa Debit card or NAB Gold Visa Debit card and then annually in the same month thereafter.
2 Product no longer for sale.
Section 2
Service Fees
Account Related Services
| Overseas Access | NAB Debit card or Linked NAB Credit Card2 | NAB Visa Debit Card |
|---|---|---|
| ATM Cash withdrawal1 | $4 per withdrawal | $4 per withdrawal |
| Balance enquiry1 | $1 per enquiry | $1 per enquiry |
| Foreign currency transaction fee1 | 2% of Australian dollar transaction amount for cash withdrawals made in currencies other than Australian dollars. Included in the Australian dollar transaction amount shown on your statement. | 2% of Australian dollar transaction amount for cash withdrawals or purchases made in currencies other than Australian dollars (itemised separately on your statement). |
1 These fees will not apply to NAB Gold Banking accounts, NAB Flexiplus Mortgage accounts or NAB Portfolio facility subaccounts.
2 For transactions accessing linked transaction or savings accounts.
Statement of account
| Original statement | Free |
| Additional original statement Original statement sent by fax - first page - each additional page |
$4 per statement $4 $2 |
| Repeat statement (reprint if lost, etc.) Repeat statement by fax - first page, an extra - each additional page, an extra |
$7 per statement $4 $2 |
| Note: Accessing Smart Statements online | Free |
| Detail on specific entries | $2 per entry (min $4) |
| List of transactions since last statement/list of last 8 transactions | $4 |
| Statement cover | $2 |
Transaction verification
| Less than 1 year since transaction | $2.50 per item (min $10.00) |
| 1 year or more since transaction | $5.00 per item (min $20.00) |
SMS Banking
| Account Balance | Abolished |
| Mini Statement | Abolished |
| Funds Transfer | Abolished |
NAB Alerts
| Account Balance Alert | Free |
| Credit card payment reminder | Free |
| Funds Transfer Alert | Free |
Periodical payments
Periodical payments between specified accounts are exempt under NAB Choice Package1, NAB Tailored Home Loan Package2, Private Tailored Package, Portfolio Package and Private Portfolio Package.
| Establishment | Free |
| To NAB Home Loan or NAB Personal Loan3 | Free |
| To NAB Leasing facilities taken after 1 September, 1997 | Free |
| To NAB Smart Reward Saver or NAB Smart Junior Saver | Free |
| To other accounts at same or other NAB branch4 | $1.80 |
| To account at another bank | $5.30 |
| Payments by bank/international cheque | $5.00 + cost of cheque |
| Periodical Payment not made due to lack of funds | No Fee |
1 For NAB Choice Package account holders, no fee is charged for periodical payments established on or before 25 May 1997 (including to non-NAB accounts).
2 NAB Tailored Home Loan Package no longer for sale.
3 Periodical payments are not available for Personal Project Loans.
4 No fee is charged for transfers from any of a Choice Package holders' personal NAB accounts to any NAB accounts (including NAB subsidiaries).
Dishonoured items
| Dishonour Fee - inward (e.g. cheque deposited) | No Fee |
| Dishonour Fee - outward (e.g. lack of funds) | No Fee |
| Collection basis each re-presentaion | No Fee |
| Notice of Dishonour additional to original notice | No Fee |
Stop payment request
| Cheques1 | $15 per notice |
| Other | |
| No Cheque No. Required (e.g. periodical payment) | $5 per notice |
1 Cheques reported stolen are exempt from this fee if a copy of the police report is provided.
Reference Fee
| Each day where debits are paid and where an account overdraws or remains overdrawn without an approved facility, or facility is exceeded | No Fee |
Cheques
Bank cheques
| Customer | |
| Issue fee - per cheque | $8 |
| Replacement fee - per cheque | $25 |
| Repurchase fee - per cheque | $20 |
Cashing of cheques
| Customer | Non-Customer | |
| NAB cheque | Free | $51 |
| Other bank cheque | $6 | n/a |
| Non Bank Financial Institution cheque cashed by member | $3 | $3 |
1 Fee is not charged if cheque is cashed at home branch.
Dishonoured cheques
See Dishonoured items under Account Related Services.
Deposit Books
| Credit Listing - pad of 75 in duplicate | $5 |
| Credit Listing - pad of 50 in triplicate | $5 |
| Credit List/Summary slip - covers | $5 |
| Duplicate Large Deposit (CD) book of 50 in duplicate | $5 |
| Credit Summary - pad of 150 | Free |
Special clearance of cheques
| Per item | $15 |
| Bank officer to present item | $70 per hr (min $35) + costs |
Section 3
Fixed Income Bonds
Fixed Income Bonds (for accounts opened prior to 8 November 2001)
No monthly maintenance or transaction fees.
The deposit may not be prepaid prior to maturity.
However, if you have a genuine need, NAB will consider prepayment. There may be an adjustment to principal and/or interest on prepayment and a Prepayment Fee must be paid.
Fixed Income Bond Prepayment Fee
| Prepayment Fee | $40 |
Section 4
Credit Card Accounts
Credit Card Accounts
Credit Card annual fees
Accounts opened prior to 1 December 2000 will be charged an annual fee in January each year. Accounts opened from 1 December 2000 will be charged the first annual fee when you accept the credit card agreement and then annually in the same month thereafter.
Credit Card Annual Fees
| NAB Low Rate Visa Card | $59.00 pa |
| NAB Visa One Fee-Free* | Nil |
| NAB Visa One* | $30.00 pa |
| NAB Low Fee Card | $30.00 pa |
| NAB Standard Card | $30.00 pa |
| NAB Visa Mini** | $40.00 pa |
| NAB Gold MasterCard and Visa Gold | $90.00 pa |
| NAB Ant™ American Express® Card with No Annual Card Fee** | Nil |
| Velocity NAB Visa Card* | $65.00 pa |
| Velocity NAB Gold American Express® Card* | $150.00 pa |
| Velocity NAB Standard Card | $65.00 pa |
| Velocity NAB Gold Card | $150.00 pa |
| NAB Qantas Card | $65.00 pa |
| NAB Qantas Gold Card | $145.50 pa |
| NAB Qantas Platinum Card | $290.00 pa |
| NAB Platinum One Card ** | $30.00 pa |
| NAB Platinum Low Rate Card ** | $59.00 pa |
* NAB Visa One Fee-Free and NAB Visa One replaced the respective Bankcard products. The NAB Visa One products are not for sale. Velocity NAB Standard Card replaced the Velocity NAB Visa Card and Velocity NAB Gold Card replaced Velocity NAB Gold American Express Card.
** Product not for sale.
™ Ant is a Trademark of National Australia Bank Limited ABN 12 004 044 937.
® American Express is a registered trademark of American Express Company.
® MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.
The annual fee is waived for cards included in a NAB Tailored Home Loan Package,1 NAB Choice Package, Private Tailored Package, NAB Introductory Rate Home Loan, Homeowner's Package,1 Portfolio Package and Private Portfolio Package for the life of the Package. When a package is cancelled/ terminated, the annual card fee will be debited after the Package ends and then annually in the same month thereafter.
Cards included in NAB Shareholder's Package will have the Credit Card annual fee waived for the next annual fee period, if net purchases on the relevant account during an annual fee period exceed $4,000 on NAB Low Fee Card accounts and $7,500 on NAB Gold MasterCard, NAB Visa Gold Card and NAB Qantas Gold Card accounts.
1 Not for sale.
Credit Cards - Other Fees
The following fees and charges apply to all credit card accounts, unless otherwise indicated.
The following fees will be debited on provision of service.
| Repeat Statement Fee | $7 per statement |
| Note: Accessing NAB Smart Statements online | Free |
| Production of Transaction Evidence Fee | No fee |
| Lost/Stolen Card Replacement Fee | No fee |
| Request to change card colour | No fee |
| Overseas Payment Order Purchased Fee | No fee |
NAB Visa One Fee-Free is exempt from Repeat Statement Fee.
NAB International Transaction Fee
The following NAB International Transaction Fees apply to all credit card accounts, except NAB Visa One Fee-Free.
Single Currency Transaction: A transaction made in Australian dollars with an internationally-designated merchant.
Multi Currency Transaction: A transaction made in a currency other than Australian dollars with an internationally or Australian-designated merchant.
| Card Scheme | Transaction Type | NAB International Transaction Fee1 |
|---|---|---|
| Visa | Single Currency | 2.30% |
| Multi Currency | 2.50% | |
| MasterCard | Single Currency | 2.30% |
| Multi-Currency (Made with an internationally designated merchant) | 2.50% | |
| Multi-Currency (Made with an Australian designated merchant) | 1.70% | |
| American Express2 | Single Currency | 1.50% |
| Multi Currency | 1.50% |
1 Includes a NAB Processing Fee of 1.50% plus any Card Scheme Fee charged to NAB and on-charged to you. This Fee is a percentage of the converted AUD amount shown on your statement.
2 American Express Multi-Currency transactions are subject to an American Express Currency Conversion Factor of 1.00% of any USD transaction amount or any USD equivalent amount for transactions made in non-USD. This Factor is included in the converted AUD amount shown on your statement.
Cash Advance Fees
The following cash advance fees apply to all credit card accounts, except NAB Visa One Fee-Free.
For Cash Advances via the Channels listed below you will be charged a percentage of the Cash Advance (in Australian dollars) or the minimum fee, whichever is the greater.
Note: NAB posts purchases and cash advances in that order to your account before posting payments and refunds.
Channel
| Cash Advance amount | Minimum fee | |
| NAB Internet Banking | 1.75% | $1.75 |
| NAB Telephone Banking | 1.75% | $1.75 |
| NAB ATM | 1.75% | $1.75 |
| Non-NAB ATM (Aust) | 1.75% | $1.75 |
| Overseas ATM1 | 1.75% | $1.75 |
| NAB branch, Travelex or Australia Post (Bank@Post) outlets2 | 1.75% | $1.75 |
| Non-NAB branch1 | 1.75% | $1.75 |
1 In the case of cash advances made in currencies other than Australian dollars, the cash advance amount used to calculate the cash advance fee is the Australian dollar amount posted to your NAB Credit Card account.
2 American Express cards are not accepted at non-NAB branches, Travelex or Australia Post (bank@Post) outlets.
Late Payment and Overlimit Fees. Debited monthly (if applicable)
| Late Payment Fee1 | $5 (Debited on or after the day when an amount that is due for payment is not paid on or before its due date if, at the time the fee is debited, the balance of the account is $50 or more.) |
| Overlimit Fee | Abolished. |
1 NAB Visa One Fee-Free is exempt from the Late Payment Fee.
Section 5
Loans, Overdrafts and Other Lending Facilities
Loans
We will advise you in writing of any agreed borrowing facility which will cover the interest rate, how and when it is charged, and what fees are payable. Fees typically include an Application Fee and a Loan Service Fee.
Changes to interest rates are advised by press advertisements and appear on your loan account statement. Details of current rates can be obtained from your branch.
Application fees are non refundable upon acceptance of loan or lending facility. If the facility is declined by NAB or not accepted by you, the application fee will be refunded.
Personal Loans
| Application Fee | Loan Service Fee | Default Fee | |
| Fixed and Variable Rate Personal Loans | $150 | $10 per month for unsecured tiered; otherwise free | $35, to be paid to us each time we issue to you a notification for failing to pay or repay any amount you have to pay us |
| Tertiary Student Package Deferred Repayment Loan (product no longer for sale) | N/A | Nil | $35, to be paid to us each time we issue to you a notification for failing to pay or repay any amount you have to pay us |
Personal Project Loans (product no longer for sale)
| Monthly Service Fee First debited on the closing date of the last statement period during the access period, and then monthly on the closing date of each statement period thereafter |
$7 |
Personal Project Loans - Other Fees (product no longer for sale)
Debited on provision of service
| Repeat Statement Fee | $7 per statement |
| Note: Accessing Smart Statements online | Free |
| Production of Transaction Evidence Fee | No fee |
| Overseas Payment Order Purchased Fee | No fee |
Late Payment Fee
| Late Payment Fee | $5 (Debited on or after the day when an amount that is due for payment is not paid on or before its due date if, at the time the fee is debited, the balance of the account is $50 or more.) |
Home Loans & Lines of Credit
The following fees and charges apply to:
- NAB Home Loans
- NAB FlexiPlus Mortgage
- NAB Home Equity Line of Credit
- NAB Portfolio Packages
| Application Fee | $600 |
|
Facility Fee For loans included in a Package there is no Application Fee or Facility Fee. Application Fee includes up to 2 home loan applications, provided they are applied for at the same time and are over the same security. |
$250 pa |
|
Loan Service Fee There are no Loan Service Fees for:
For NAB Home Equity Line of Credit the Service Fee is not payable if, during the period from the last business day of the previous month, |
$8 per month |
|
Rate Lock Rate Lock allows customers applying for a fixed rate home loan to lock their fixed interest rate for up to 90 days. |
Fee available on request |
|
Progressive Drawdown Fee |
$60 per payment |
|
Economic Costs Economic costs are NAB's reasonable estimate of our loss (if any) from the prepayment of a fixed rate loan. Economic costs may be payable if you prepay more than $20,000 or close the loan during a fixed rate period or, end your fixed rate period early. |
|
| Fees Abolished | |
|---|---|
| Early Exit Fee | No fee |
| Switch Fee | No fee |
| Prepayment Fee | No fee |
| Redraw Fee | No fee |
| Default Fee | No fee |
| Bank Cheque Issue Fee | No fee |
| Repeat Statement Fee | No fee |
| Duplicate Statement Fee | No fee |
More about our abolished home loan fees
Packages
| Packages | Annual Package Fee |
| NAB Choice Package | $395 |
| NAB Portfolio Package | $550 |
| NAB Private Portfolio Package | $750 |
| NAB Private Tailored Package | $750 |
Documentation Services
Document Preparation & Production
| Mortgage Discharge Fee Includes preparation of discharge, attending settlement and lodgement of documents where applicable. |
$350 |
| Production of Documents To permit registration by other parties |
$150 |
Search Fee (Titles Office)
| Where carried out by bank staff | $40 + Registrar’s Fee |
| Where conducted by search firm | $35 + costs |
Company/Business Name Searches
| Company Search | $40 per search (inclusive of Registrar’s Fee) |
| Business Name Search | $40 per search (inclusive of Registrar’s Fee) |
| Charges where Uncertificated Shares Provided as Security Under CHESS (Clearing House Electronic Sub-Register System). All fees are GST inclusive | |
| Establishment of Sponsorship and Holder Identification Number (HIN), upon lodgement of a single line of shares into the Mortgagor's HIN | |
| Securities valued1 at up to $500,000 | $120 |
| Securities valued above $500,000 | $120 for the first $500,000 plus $33 for every $100,000 (or part thereof) above $500,000 |
| Additional lines of security lodged at establishment | $44 irrespective of value |
| Statement of holdings | $33 |
| Statement of transactions | $33 |
| TFN lodgement2 | $44 |
| Takeover acceptance3 | $44 |
| All other transactions not otherwise mentioned above or exempted4 | $120 |
1 Security valuation is the last price quoted at the close of trading on the day before the instruction to establish the holding being issued to the Sponsor, multiplied by the number of shares held.
2 Must be lodged with the Sponsor no later than two (2) business days prior to the 'ex' date for any distribution of income or capital from the company.
3 Must be notified to the Sponsor no later than two (2) business days prior to the closing date of the takeover offer.
4 Includes the addition or removal of shares to the Mortgagor's HIN, but excludes the initial receipt of one or more lines of shares at the establishment of the facility and any holding altered by a corporate action, i.e. bonus, rights and Dividend Reinvestment Plan issues.
Legal Fees
Legal fees for work performed by the Bank's internal legal department. Please refer to NAB's Legal Fees and Charges booklet, available on request, for a comprehensive list of legal fees and charges applicable to lending transactions and enforcement matters where legal work is performed by NAB's internal legal department.
Overdraft Facilities
The following fees and charges apply to:
- Consumer Overdrafts
- Personal Investment Overdrafts
- Overdraft Protection
| NAB Overdraft1,2 | |
| Application Fee | |
| Up to $40,000 | $0 |
| $40,001 - $60,000 | $600 |
| $60,001 - $80,000 | $725 |
| $80,001 - $125,000 | $1,000 |
| $125,001 - $150,000 | $1,250 |
| $150,001 - $250,000 | $1,800 |
| Over $250,000 | 1% |
1 NAB Choice Package customers may apply for up to $10,000 Overdraft Protection on their NAB Gold Banking account, with no application or Service Fees. (This is subject to meeting normal credit assessment criteria.)
2 NAB Private Tailored Package customers may apply for up to $50,000 Overdraft Protection on their NAB Gold Banking account, with no application or Service Fees. (This is subject to meeting normal credit assessment criteria.)
Overdraft Line Fee (formerly Overdraft Service Fee)
| Fee is based on approved overdraft limit and is debited to account on the first business day of March and the first business day of September. | |
| Up to $5,000 | $35 each whole six month period |
| $5,001 - $10,000 | $70 each whole six month period |
| $10,001 - $20,000 | $80 each whole six month period |
| $20,001 - $30,000 | $140 each whole six month period |
| $30,001 - $40,000 | $190 each whole six month period |
| $40,001 - $60,000 | $290 each whole six month period |
| $60,001 - $80,000 | $400 each whole six month period |
| $80,001 - $125,000 | $500 each whole six month period |
| Over $125,000 | 0.40% (min $500) each whole six month period |
Section 6
Other Service Fees
Payable and debited when the transaction occurs or service is provided.
International Payments
International Drafts/Cheques Outward
| Drawn on banks with currency/AUD arrangement with NAB | $22 |
| Drawn on banks without currency/AUD arrangement with NAB | $25 |
| Refund/Reissue (this charge covers the cost of placing a 'stop' where the original cheque has been lost/stolen) | $30 |
| Repurchase | $20 |
Telegraphic Transfers Outward (sent overseas)
| International Transfer via NAB Internet Banking (in Australian dollars and foreign currency) | $22 |
| Over The Counter (in Australian dollars and foreign currency) | $30 |
| Pursuant to Facsimile Letter of Authority (in Australian dollars and foreign currency) | $35 |
Enquiries regarding payment (International Drafts/Cheques and Telegraphic Transfers)
| General enquiries or investigations, at a customer request, that require SWIFT messaging | $25 |
Cancellation of telegraphic transfers
| Cancellation of telegraphic transfers | $20 |
International Drafts/Cheques Inward (received)
| Customer1 | Non-Customer | |
| In overseas currency and purchased: Payable outside Australia (overseas): |
||
| Includes drafts, cheques and dividend warrants etc. and negotiations under traveller's letters of credit Up to and including the equivalent of $10 | Free | $20 |
| Over the equivalent of $10 | $10 for each purchase | $20 for each purchase |
| Payable in Australia: | ||
| Drawn on another bank and forwarded for collection | $40 | $60 |
| Drawn on NAB | $10 for each purchase | $20 for each purchase |
| In Australian dollars and purchased: | ||
| Drawn on NAB | Free | $10 if cashed |
| Payable outside Australia | $40 | $60 |
| Sent for collection in Australian or overseas currency payable outside Australia | $40 (GST inclusive) | $60 (GST inclusive) |
Dishonour of overseas cheques
| Customer | Non-Customer | |
| Dishonour of overseas cheques | $30 | $30 |
1 In section 6 means existing NAB account holder.
International Transfers Inward (received)
Overseas banks may charge NAB a commission in respect of these transfers, which are included in our fee. Our fee also depends on the currency of the transfer. This fee is usually deducted from the amount paid.
| Transfers to NAB in Australian or overseas currency: | |
| Deposited to NAB account | Up to $15 |
| Or | |
| Deposited to non- NAB account (NAB acting as intermediary) | Up to $30 |
| Transfers of overseas currency received by NAB and transferred to another bank unconverted: | |
| NAB Customer | Up to $35 |
| Non-NAB Customer | Up to $35 |
Travel Money
| All Customers | |
| Foreign Currency Notes (Issued) | 1.10% of AUD equivalent (min $10) (GST inclusive) |
| Foreign Currency Notes (Cashed) | 1.10% of AUD equivalent (min $10) (GST inclusive) |
| Travellers Cheques (Issued) | 1.10% of AUD equivalent (min $10) (GST inclusive) |
| Cash Passport1 (Issued) | 1.10% of AUD equivalent (min $10) (GST inclusive) |
| Cash Passport1 (Reloaded) | 1.10% of AUD equivalent (min $10) (GST inclusive) |
1 Other fees and charges apply to this product in addition to those charged by NAB. For details please refer to Cash Passport Customer Terms and Conditions.
Travellers Cheques (Cashed):
| NAB Group Issued | Non-NAB | |
| Australian and foreign currency | Free | $5 |
Safe Custody Services
| Customer's sealed packets | |
| Custody charge | $26.75 (GST inclusive), per packet per year |
| Exemption | |
| Existing first packet lodged as at 1 January 1995 is free until further notice. Charge to be made on lodgement and annually thereafter as at 31 May. | |
| Activity charge where consistently more than one access per month: | |
| First access per month | Nil |
| Additional accesses per month, per access | $5.35 (GST inclusive) |
| Customer's locked boxes and double custody items | |
| Custody charge per 8000 cubic centimetres (500 cubic inches) or part thereof | $64.20 (GST inclusive) per year or part of year |
| Charge to be made on lodgement and then annually as at 31 May | |
Activity charge - where consistently more than one access per month:
| First access per month | Nil |
| Additional accesses per month, per access | $5.35 (GST inclusive) |
| Note: Where locked box/double custody item is known to contain computer tape/s, disk/s or microfilm records, minimum annual charge is $70.60 (GST inclusive) plus activity charge of $5.35 (GST inclusive) per lodgement (to be applied as at 31 May on a retrospective basis). | |
| Customer's sealed bags/locked boxes lodged overnight | |
| Flat charge per night | $21.40 (GST inclusive) |
| Charged on lodgement or monthly by arrangement with customer. | |
Safe Deposit Boxes
| Available in Adelaide, Brisbane, Melbourne, Perth and Sydney. Fees for this service vary depending on where the service is provided. Details of applicable fees are available on application (please direct all enquiries to the nab customer contact centre - details are on the rear cover of this brochure). |
Other Banking Services
Bank certificates
| Account balances or interest accrued | $15 per certificate |
| Certificates covering1 Bank confirmation - audit requests Bill holdings Comprehensive certificates supplied for audit Deeds and documents held Goods shipped Note: Charge will apply whether documents are held as security or otherwise, and to confirmation of previous certificates. |
Each certificate at an hourly rate of $90 per hour (minimum $70 per certificate) |
Transaction Charges
Transactional legal fees will apply where, as a condition of NAB providing a loan, taking a security, consenting to an amendment to a loan or security or providing banking accommodation, legal work is required to be done by NAB's internal legal department. The legal fee will be disclosed to you by your banker before any legal work is commenced.
Credit transfers
| Customer | Non-Customer | |
| Transfers to another NAB branch | Free | Free |
| Transfers to other bank | $5 | $15 |
| (Plus cash handling fee) | Free | 1.50% (min. $1) |
Funds Transfer Fee2 - Facsimile Request
| Incurred when the NAB processes written instructions received via letter or facsimile to manually transfer funds to another NAB account or an account with another financial institution. Facsimile written instructions will only be acted on where a facsimile letter of authority is held. | $20 per transfer (not per letter or facsimile). Plus applicable service fees (see International Services and Other Banking Services) |
1 This fee does not apply to any credit contract with NAB to which the Uniform Consumer Credit Code applies.
2 This fee does not apply to instructions such as Periodical Payments, Direct Debits and Cheques.
Encashment/Negotiation Advices
| Encashment/Negotiation Advices | $20 per advice. Free for accounts without cheque access |
Bank Guarantee (also known as Guarantee by Bank)
| Issuing fee | Available on application |
| Service Fee (also known as Half-Yearly fee) | Available on application |
| At request of foreign bank | Available on application |
Coin Swap Machine Exchange Fee
| Where proceeds counted by coin swap machine are not deposited directly to a NAB account | 10% of total value counted is charged |
Lodgement of cheques
| By mail without deposit slip | $5 |
Miscellaneous services1
| Charge Rate for services not otherwise provided for in this guide. | $90 per hour with a minimum fee of $70 |
1 This fee does not apply to any credit contract with NAB to which the Uniform Consumer Credit Code applies.
Teletransfers (in Aust.)
| Customer | Non-Customer | |
| Flat fee for Teletransfer of funds | $35 | $45 |
| Plus, if transfer to another bank, cash handling fee | Free | 1.50% (min. $1) |
Section 7
Government Taxes
Goods and Services Tax (GST)
The GST Clause applies to fees and charges that are not expressed as 'GST inclusive' in this brochure. However, in the event of a change to the GST rate, NAB reserves the right to apply the GST clause to all fees in this brochure.
GST Clause
If NAB is liable to pay goods and services tax or any similar tax (GST) on a supply made in connection with a service referred to in this brochure, then the Customer agrees to pay NAB (on demand) an additional amount equal to the consideration payable for the supply, multiplied by the prevailing GST rate.
Definition of GST
'GST' a goods and services tax or any similar tax imposed This page has been left blank intentionally in Australia.
For more information call 13 22 65
7 days a week
7am - 9pm AEST, Monday - Friday
8am - 6pm AEST, Saturday - Sunday
visit us at nab.com.au or ask at your local branch
Hearing impaired customers with telephone typewriters can contact us on 13 36 77
