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Main telephone numbers All times AEST/AEDT
| Personal banking and all general enquiries If you're overseas and registered for speech security: +61 13 66 22 Other calls from overseas: +61 3 8641 9083 |
13 22 65 Mon-Fri 7am-9pm Sat-Sun 8am-6pm |
|---|---|
| Business banking and Agribusiness banking | 13 10 12 Mon-Fri 7am-9pm Sat-Sun 8am-6pm |
| NAB Internet Banking | 1300 651 656 Mon-Fri 7am-9pm Sat-Sun 8am-6pm |
| NAB Telephone Banking Self-service - You'll need your NAB ID and Telephone Banking password. |
13 22 65 7 days - 24 hours self service |
| Personal Lending & Investments | 13 13 12 Mon-Fri 7am-9pm Sat-Sun 8am-9pm |
| NAB Insurance | 13 29 28 Mon-Fri 8am-7pm Sat 9am-5pm |
Send us a message through Internet Banking
| Login to Internet Banking and select New message from the mailbox menu. |
Opening hours
| Regular branch hours Extended branch hours Find your nearest NAB branch |
Mon-Thur 9.30am-4pm Fri 9.30am-5pm |
|---|---|
| Business Banking Centres | Mon-Fri 9am-5pm |
| Financial Services Centre | Mon-Fri 9am-5pm |
| Agribusiness Centres | Mon-Fri 9am-5pm |
| Private Banking Centres | Mon-Fri 8.30am-5.30pm |
| Retail Kiosks | Shopping centre hours 7 days (except SA: Mon-Sat) |
Shareholders
| Shareholder and dividend enquiries |
Other phone numbers All times AEST/AEDT
| NAB Online Trading Stockbroking orders, help with NAB Online Trading, and technical or general enquiries. To reset your password, call 13 22 65. |
13 13 80 +61 8 9282 8585 Mon-Fri 8am-7pm |
|---|---|
| NAB Internet Banking | 1300 651 656 +61 3 8641 9886 Mon-Fri 7am-9pm Weekends 8am-6pm |
| NAB Collections To discuss financial difficulty or overdue payments (personal banking). |
1300 135 323 + 61 3 9322 7000 Mon-Fri 8am-8pm |
| NAB Small Business Collections To discuss financial difficulty or overdue payments. |
1300 797 371 Mon-Fri 8am-6pm |
| Personal Lending and Investments Help with home loans, credit cards, personal loans, term deposits and transaction accounts. |
13 13 12 Mon-Fri 7am-9pm Weekends 8am-9pm |
| Fly Buys Call the FlyBuys service centre to discuss your membership, points, participating businesses or rewards. (This is a non-NAB number.) |
13 11 16 Mon-Fri 9am-7pm |
| National Australia Financial Management NAFM offers superannuation, investment and insurance products. |
13 22 95 Mon-Fri 8am-6pm |
| NAB Equity Lending All margin lending enquiries. |
1300 135 145 Mon-Fri 8.30am-5.30pm |
| NAB Merchant Solutions | 1300 338 767 Mon-Fri 8am-6pm |
| NAB Merchant Service Centre If you're already a merchant solutions customer, this is your help line. |
1300 369 852 24 hours, 7 days |
| National KeyAuth Obtain authorisation on credit card transactions. |
13 25 15 24 hours, 7 days |
| Deaf, hearing-impaired or speech-impaired Call through the National Relay Service:
|
Mon-Fri 8am-8pm |
| Lost or stolen credit cards or debit cards Call immediately if your NAB card is lost or stolen. |
1800 033 103 + 61 3 8641 9121 24 hours, 7 days |
| Feedback Suggestions, concerns or compliments. |
1800 152 015 Mon-Fri 7am-9pm |
Registered Office/Service of Notices
|
In accordance with section 109X of the Corporations Act 2001, all statutory notices (subpoenas, writs, garnishee orders, notices to produce etc)served on NAB are required to be posted or hand delivered to our registered office addressed to: The Proper Officer We don't accept service of statutory Notices via fax. |
