NAB Connect Help
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What’s new in NAB Connect!
We’re making it easier to use NAB Connect to help you grow your business. We’ve made the following improvements and updates based on your feedback:
- The Account Summary screen now has a fresh new look and great new features, such as a new mailbox and items for review panels to keep you informed.
- A new main menu layout featuring a double column format to make it easier to find what you’re looking for.
- Making domestic payments is about to get easier. Just select Pay anyone (Domestic) or Pay multiple (Domestic) from the main menu and follow the new onscreen prompts to submit a domestic payment.
- You can create and provide a PayID to share instead of your BSB and Account number. Your PayID is a unique identifier linked to your transaction account and can be your email address, mobile number or ABN.
- You’ll be able to make and receive fast payments 24/7 with funds being sent and posted in less than 60 seconds in most instances.
- We’ve refreshed the payment register, including relocating some of the buttons you use most often so they are easier to find.
Want to learn more? Join in on a training session to learn more about NAB Connect.
Need to talk?
Send us a Secure Message after logging in or contact the NAB Connect Client Centre on 1300 888 413 or +61 (3) 86419930 from overseas (option 1) Monday to Friday between 7.30am and 8pm AEDT, and Saturday between 9am and 2pm AEDT. We’ll be happy to help.
Need a replacement Physical Token?
Send us a message from NAB Connect under Admin -> Secure messages, and provide the below information:
- Name and User ID of the user who needs the token
- Confirm your business postal address
- Tell us if you want to keep using your existing token until your new one arrives