What you’ll need to complete the form

If you have a relationship with a banker or broker, please contact them directly before completing this form.

Borrower and representative details

  • Relevant borrowers, properties and home loan account number(s).

  • Authorised representatives for this discharge (e.g. your solicitor, broker, bank representative).

Account details

  • BSB and account number for any refund or excess funds to be paid.

  • BSB and account number of the NAB transaction account we can debit any fees or government charges.

What to prepare

  • Your property details.

  • Borrower or property owner details.

  • Loan account details.

  • Authorisation.

Switching banks? Talk to us before you refinance

Changing banks can be expensive, time consuming and full of unexpected surprises.

If you’re considering refinancing your NAB home loan, speak with one of our home loan experts first. Call us to make sure you’re getting the most out of your banking and let’s talk about how we can make your home loan work for you.

We’re here to help.

Are you a personal banking customer?

Speak with one of our home loan experts.

Monday to Friday, 9:30am to 5:30pm (AEST/AEDT).

13 39 16

Need help?

If you’re a customer and need help completing this form, or if the discharge authority involves more than five properties, five property owners or five loan accounts, call 1300 880 142.

If you’re a broker, solicitor or conveyancer and need support, call 1300 622 276.

How to complete a mortgage discharge

There are three simple steps to follow before you can discharge your mortgage.

  • We need at least 10 business days to process a discharge form. There may be discharge fees and charges, which will vary depending on loan terms or the specifics of the mortgage.

1. Complete the form

It’s important to complete the form as you can’t save an incomplete form and return to complete it later.

2. Read and sign the document

Make sure you’ve read and understood your document. Once it’s signed by all borrowers, you’ve given us authority to discharge your mortgage. You can print the form and physically sign it, or you can sign the pdf document digitally on your devices with your e-signature.

3. Email the form

Email the completed and signed form to discharge.authority@nab.com.au. Allow at least 10 business days before your proposed settlement date.

Ready to get started?

Allow around 10 minutes to complete the mortgage discharge form. Remember, you need to complete the form, you can’t save an incomplete form and return to it later.

Note: Please don’t use this online form if your home loan is with Ubank.

Complete discharge form

Get in touch

Book an appointment

Make an appointment to see us at your nearest branch, ask a mobile banker to come to you or ask us to call you back.

Talk to an expert

Call us

Speak to a home loan expert about a new or existing home loan.

Monday to Friday, 8:00am to 7:00pm (AEST/AEDT)
Saturday to Sunday, 9:00am to 6:00pm (AEST/AEDT)

13 78 79

Important information