Web accessibility

We want to ensure our online services are inclusive of people who need additional assistance. We’re working towards the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Our website is designed to maximise readability incorporating:

• a high colour contrast ratio
• zoom functionality
• increased text size.

When increasing text size or zooming, it’s recommended that in-browser settings are used to ensure optimal viewing.

Everyone should have the ability to do their banking with us, so we're working towards making our services compatible with as many assistive technologies as possible. Currently internet banking is compatible with a range of assistive and external technologies, these include:

• vision assistive technology such as JAWS, NVDA, VoiceOver for iOS and TalkBack for Android.
• external assistive technology such as braille readers and keyboards and assistive browser support.

External Links:

Visit the JAWS website for more compatibility details

Visit the NVDA website for more compatibility details

Our website and internet banking work best with the latest browser technology. We support the following browsers (the two latest versions):

Internet browser

• Google Chrome (the two latest versions)
• Safari (latest version)
• Firefox^TM (the two latest versions)
• Microsoft Edge (latest versions)

Mobile browser

• Safari (latest version)
• Chrome mobile browser (latest version)
• Samsung default browser.

For security reasons it’s a good idea to install updates on your phone when they’re available.