Mon-Fri 8am - 7pm (AEST/AEDT) Sat-Sun 9am - 6pm (AEST/AEDT)
NAB Contact us
Contact us
Before you contact us
See if your query is one of our most popular.
Call us
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All general, existing home loan and credit card enquiries
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Lost or stolen cards (within Australia)
24 hours, 7 days
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Lost or stolen cards (from overseas)
24 hours, 7 days
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Internet banking support (within Australia)
Mon-Fri 7am - 9pm (AEST/AEDT) Sat-Sun 9am - 6pm (AEST/AEDT)
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Internet banking support (from overseas)
Mon-Fri 8am - 9pm (AEST/AEDT) Sat-Sun 9am - 6pm (AEST/AEDT)
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Home loan sales
Mon-Fri 8am - 8pm (AEST/AEDT) Sat-Sun 9am - 6pm (AEST/AEDT)
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Telephone banking (within Australia)
24 hours, 7 days
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Telephone banking (from overseas)
24 hours, 7 days
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Customer Due Diligence
Mon-Fri 8am - 6pm (AEST/AEDT)
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Customer Due Diligence (Overseas Callers)
Mon-Fri 9am - 5pm (AEST/AEDT)
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NAB Signature Concierge Services
24 hours, 7 days
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NAB Qantas Platinum Card
24 hours, 7 days
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Personal Lending Investments
Mon-Fri 8am - 8pm (AEST/AEDT) Sat-Sun 9am - 6pm (AEST/AEDT)
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NAB Insurance
Mon-Fri 8am - 9pm (AEST/AEDT) Sat 9am - 5pm (AEST/AEDT)
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nabtrade (within Australia)
Mon-Fri 8am - 8pm (AEST/AEDT)
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NAB Assist (within Australia)
Mon-Fri 8am-8pm (AEST/AEDT) To discuss payment arrangements: 1800 701 599.
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NAB Assist - business customers (within Australia)
Mon-Fri 8am-6pm (AEST/AEDT) Commercial Cards: 1300 797 371. Experiencing financial difficulty: 1300 961 577.
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NAB Assist (from overseas)
Mon-Fri 8am-8pm (AEST/AEDT) To discuss a payment arrangement please call this number, if you're experiencing financial difficulty please call and advise our staff to be transferred
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NAB Bereavement Support (within Australia)
Mon-Fri 8am - 5pm (AEST/AEDT) +61 03 9208 5577 (from overseas)
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flybuys service centre (operated by flybuys, not NAB)
Mon-Fri 9am - 7pm (AEST/AEDT)
If you are deaf, or have a hearing or speech impairment:
1. Contact us through the National Relay Service http://relayservice.gov.au/support/training/nrs-call-numbers/
2. Give the NAB number you want to call.
For more information, visit: http://www.relayservice.gov.au
Email Us
All general enquiries
Instructions to send a secure message through NAB Internet Banking
Home loan sales
NAB Financial Planner
NAB Mobile Banker
NAB Resolve - compliments, complaints or suggestions
Report a suspicious email/text message
Please report suspicious emails or text messages to hoax@nab.com.au
Opening hours
Branches
Our opening hours can vary for specific Branch, Business Banking, Financial Services and Agribusiness centre opening hours check our locations tool
Registered Office/Service of Notices
Any subpoenas, writs, garnishee orders, statutory notices and other notices should be served at NAB's registered office addressed to:
The Proper Officer
National Australia Bank Limited
Level 1
800 Bourke Street, Docklands
Melbourne, Victoria 3008 Australia
National Australia Bank Limited
Before you contact us
See if your query is one of our most popular.
-
Business banking, agribusiness banking and nabhealth
Mon-Fri 8am - 8pm (AEST/AEDT) Sat-Sun 9am - 6pm (AEST/AEDT)
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Medfin Finance
Mon-Fri 8.30am - 5.30pm (AEST/AEDT)
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HICAPS helpdesk
Mon-Sat 8am - 10pm (AEST/AEDT)
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Lost or stolen cards (within Australia)
24 hours, 7 days
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Lost or stolen cards (from overseas)
24 hours, 7 days
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NAB Connect Support (within Australia)
Mon-Fri 7.30am - 8pm (AEST/AEDT) Sat-Sun 9am - 2pm (AEST/AEDT)
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NAB Connect Support (from overseas)
Mon-Fri 7.30am - 8pm (AEST/AEDT) Sat-Sun 9am - 2pm (AEST/AEDT)
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Internet banking support (within Australia)
Mon-Fri 8am - 8pm (AEST/AEDT) Sat-Sun 9am - 6pm (AEST/AEDT)
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Internet banking support (from overseas)
Mon-Fri 8am - 8pm (AEST/AEDT) Sat-Sun 9am - 6pm (AEST/AEDT)
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Telephone Banking
24 hours, 7 days
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NAB Cash Manager Service Team
Mon-Fri 9am - 5.30pm (AEST/AEDT)
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NAB Assist Micro and Small Business
Mon-Fri 8am - 6pm (AEST/AEDT)
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NAB Assist Commercial Cards
Mon-Fri 8am - 6pm (AEST/AEDT)
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NAB Equity Lending
Mon-Fri 8.30am - 5.30pm (AEST/AEDT)
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NAB Merchant Solutions
Mon-Fri 8am - 6pm (AEST/AEDT)
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NAB Merchant Service Centre
24 hours, 7 days
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National KeyAuth
24 hours, 7 days
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NAB Business Signature credit cards enquiries (within Australia)
Mon-Fri 8am - 7pm (AEST/AEDT) Sat-Sun 9am - 6pm (AEST/AEDT)
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NAB Business Signature credit cards enquiries (from overseas)
Mon-Fri 8am - 7pm (AEST/AEDT) Sat-Sun 9am - 6pm (AEST/AEDT)
Safe deposit centres
22-28 King William Street, ADELAIDE, SA 5000 |
Mon-Fri 9.30am - 1pm |
180 Queen Street, BRISBANE, QLD 4000 |
Mon-Thu 9.30am - 4pm, Fri 9.30am - 1pm, 2pm - 5pm |
Basement North, 271 Collins Street, MELBOURNE, VIC 3000 |
Mon-Thu 9.30am - 4pm, Fri 9.30am - 5pm |
50 St Georges Terrace, PERTH, WA 6000 |
Mon 9.30am - 1.30pm, Tue-Fri 9.30am - 1pm |
343 George Street, SYDNEY, NSW 2000 |
Mon-Thu 10am - 4pm, Fri 10am - 1pm, 1.45 - 5pm |
Do your banking at Australia Post
You can bank with NAB at any Australia Post outlet that displays the Bank@PostTM sign.
All you need is a NAB Card and PIN linked to a NAB account. Services include:
- Personal customers can deposit cash up to $3,000 per day.
- Business customers can deposit cash up to $3,000 per day at selected outlets with a barcoded deposit book.
- Deposit cheques of any amount.
- Make withdrawals* including EFTPOS, cash withdrawals and cash advances up to $1,000 per day.
- Check your account balances.
- Receive receipts for all transactions.
If you don't have a linked NAB ATM or Credit Card, call 13 22 65 and we'll organise everything for you.
You can even do your banking on Saturday.
While all Australia Post Outlets are open Monday to Friday, a number are also open on weekends—check your local Australia Post outlet for opening hours.
If you have any questions about banking at Australia Post, please call us on 13 22 65. Find your nearest Bank@Post outlet
*Transactions at Australia Post outlets will incur the same fees as over-the-counter transactions carried out at NAB branches. While withdrawals and deposits at Australia Post outlets will require the use of a card and PIN, the transaction will be treated as a branch withdrawal and may incur a fee. Fees and charges are detailed in NAB's Guide to Fees and Charges.
Bank@Post and its device mark are trademarks (registered or otherwise) of the Australian Postal Corporation. All rights reserved.